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Audi Dallas

Dallas, TX

4.9
2,617 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,617 reviews

August 16, 2022

Was going onacation and thought a sensor was out. It was a nail in my tire. By diagnosing the problem correctly, I have been saved a possible delay on my trip. Service was fast and friendly. Waiting More

by jamesrxwalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda
Aug 16, 2022 -

Audi Dallas responded

jamesrxwalters, thank you for your 5-stars. We're happy to hear our team provided fast and friendly service and returned your car in pristine condition! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 16, 2022

Horrible with communication. Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple d More

by timothyruiz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alan Cavin
Aug 17, 2022 -

Audi Dallas responded

Timothyruiz, we apologize that your battery test took longer than anticipated. We followed up with our Service Director, Daniel McClure who noted that Andy, your advisor tried to jump start the vehicle and it would not jump - so it is not the battery that has issues. Thus, your vehicle needs further diagnosis. As you noted, we are short on loan cars as a byproduct of the chip shortage and supply chain and thus reservations are a couple weeks out for them. If you would like to discuss the situtation with Daniel to see what we can do to assist sooner, you may reach him at daniel.mcclure@audidallas.com or 214.561.1850. Apologies for the delay. Talk soon. Best wishes.

August 14, 2022

All the service team was nice and helpful and my agent, Oscar did an amazing job More

by Gianni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar ( service )
Aug 14, 2022 -

Audi Dallas responded

Gianni, thank you for your 5-stars. We're glad to hear Oscar did an amazing job! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 13, 2022

Dropped in to visit John Paul and said I wanted an oil change but I’m not sure I have time… so we went over to Marvin! He said I’ve got a tech that is free we can get you in and out 45 minutes… my max tim More

by Shaplea
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Audi Dallas responded

Shaplea, thank you for your 5-stars. We're glad to hear Marvin got you in and out! We appreciate your feedback and look forward to serving you additionally next time. Take care!

August 13, 2022

I always get good service when visiting Audi Dallas. The staff is very friendly, knowledgeable, helpful & efficient. I particularly like that my car is sleazy clean when it comes back to me. Thank you More

by okmommalu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
Aug 14, 2022 -

Audi Dallas responded

okmommalu, thank you for your 5-stars. We're happy to hear our team is friendly, knowledgeable, helpful and efficient! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 13, 2022

Katelyn was my service specialist and she was very helpful! I like that I am assigned to her every time I go to the dealer for service. More

by Matnatvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
Aug 13, 2022 -

Audi Dallas responded

Matnatvic, thank you for your 5-stars. We're pleased to hear Katelyn was helpful! We appreciate your feedback and look forward to serving you additionally next time. Best wishes!

August 12, 2022

Jasmine, Thomas, & Adam are a great team & made it worthwhile for the purchase of 2017 Jaguar! My family is proud to be part of the Audi Dallas Family. More

by blen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bakolias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2022 -

Audi Dallas responded

Blen, thank you for your 4-stars. We're glad to hear Jasmine, Thomas and Adam are great! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 11, 2022

No pressure, helpful, knowledgeable started on time and finished the same -in two words Customer Centric More

by paynedwp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Audi Dallas responded

paynedwp, thank you for your 5-stars. We're pleased to hear our team was helpful, knowledgeable and customer centric! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 07, 2022

Jeff Davidson was great. He was very pleasant to work with. He was genuine and knowledgeable ! More

by LuvSUVQ5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davidson
Aug 07, 2022 -

Audi Dallas responded

LuvSUVQ5, thank you for your 5-stars. We're glad to hear Jeff Davidson was great and pleasant to work with! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

August 07, 2022

The appointment was easy to make. When I arrived, they had the ordered parts. The service advisor estimated 2.5 hours. She was incorrect. It was only 1.75 hours. Impressive servic More

by Larsson75201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Audi Dallas responded

Larsson75201, thank you for your 5-stars. We're glad to hear our team finished service quicker than anticipated! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

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