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Audi Dallas - Service Center

Dallas, TX

4.8
895 Reviews
Call Service Center (214) 612-7258

895 Reviews of Audi Dallas - Service Center

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April 06, 2024

Audi Dallas service department is great! They’re fair and honest and go above and beyond for their customers. More

by RHardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey, Tim
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Apr 07, 2024 -

Audi Dallas responded

RHardy, thanks for sharing 5-stars and noting that our team is fair and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Helpful
April 02, 2024

The dealership was very clean and accommodating. Marvin represented the dealership in a professional manner. More

by Kevin01988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2024 -

Audi Dallas responded

Kevin01988, thank you for sharing 5-stars! We're happy to hear Marvin is professional and accommodating! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 31, 2024

I have had a warm welcome from service director Daniel and knowledgeable service advisor Matt Truong. . My services done right at 1st time and had a ride back and forth to dealership. nice waiting area . More

by Tuan Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Truong
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Apr 01, 2024 -

Audi Dallas responded

Tuan Tran, thank you for sharing 5-stars and noting that you had a great experience with Daniel and Matt. We appreciate your praise. See you next time. Thanks again!

Helpful
March 29, 2024

It took like 2 hours long while I WAS WAITING which seems to be alot. It was too long for me. More

by michhelmke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Audi Dallas responded

michhelmke, thank you for sharing constructive feedback regarding the delay you experienced in service. We apologize that it took longer than anticipated and we yearn to provide you improved, more timely experiences on future visits. Thanks again for your business and your note. See you next time. Take care and best wishes!

Helpful
March 28, 2024

As always, Audi of Dallas did not disappoint. I had a blow out tire and they got me taken care of and back on the road same day. Thank you! More

by Joel Chaffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
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Mar 28, 2024 -

Audi Dallas responded

Joel, thank you for sharing 5-stars! We're happy to hear our team got you taken care of quickly! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 28, 2024

There has never been an issue in my experience. My service advisor is great and takes great care of my car. More

by jwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Audi Dallas responded

jwb, thank you for sharing 5-stars and noting that all your visits have been without a hiccup. We appreciate your positive feedback and look forward to serving you additionally next time. Thanks again!

Helpful
March 26, 2024

Service is always great. I wouldn't go to another dealer for service or to purchase another car. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Audi Dallas responded

Ron, thank you for sharing 5-stars! We're happy to hear our team always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 23, 2024

Marvin in the service center went above and beyond which made my whole experience wonderful while having to drop my car off for an oil change. My ride to work was set up and it was easy and fast More

by S.P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 23, 2024 -

Audi Dallas responded

S.P, thank you for sharing 5-stars and noting that Martin was great to work with in service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Helpful
March 23, 2024

Courteous, prompt, good communication, good estimate, valuable feedback on services needed, condition of vehicle and upcoming maintenance that will be needed More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorielle Devorin
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Mar 24, 2024 -

Audi Dallas responded

jeff, thank you for sharing 5-stars! We're pleased to hear our team is courteous, prompt and communicative! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 22, 2024

Great service! And good information about the service. I was very very happy about it. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Audi Dallas responded

Jane, thank you for sharing 5-stars! We're happy to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
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