Katelyn Neu

It took like 2 hours long while I WAS WAITING which seems to be alot. It was too long for me. to be alot. It was too long for me. More

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Ramsey was great. I didn't mind waiting for my service to be completed. Everyone in the dealership is always friendly, I can work peacefully, and have the bonus availa I didn't mind waiting for my service to be completed. Everyone in the dealership is always friendly, I can work peacefully, and have the bonus availability of snacks and coffee. More

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Service was excellent. Easy to book appointment. Service was completed on time. Very happy with Audi Dallas. Easy to book appointment. Service was completed on time. Very happy with Audi Dallas. More

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Very happy with Audi Dallas. Love our A6 Allroad wagon. Pleased with the Tech support. Love our A6 Allroad wagon. Pleased with the Tech support. More

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Service was amazing. Every time I go to the dealership I’m treated so well! Every time I go to the dealership I’m treated so well! More

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I am happy with excellent customer service. However, it will be better if service center answer phone call immediate. However, it will be better if service center answer phone call immediate. More

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I had a pleasant experience. My service supervisor was efficient, professional, and nice overall! Complimentary coffee, drinks, and snack variety area to choose from, while you w My service supervisor was efficient, professional, and nice overall! Complimentary coffee, drinks, and snack variety area to choose from, while you wait for your vehicle. More

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Poor customer service and communication. I had to follow-up multiple times and also needed to escalate to get the status of my car. Not delivered on-time as promised. Very disappointed. I had to follow-up multiple times and also needed to escalate to get the status of my car. Not delivered on-time as promised. Very disappointed. More

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I always get good service when visiting Audi Dallas. The staff is very friendly, knowledgeable, helpful & efficient. I particularly like that my car is sleazy clean when it comes back to me. Thank you The staff is very friendly, knowledgeable, helpful & efficient. I particularly like that my car is sleazy clean when it comes back to me. Thank you More

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Katelyn was my service specialist and she was very helpful! I like that I am assigned to her every time I go to the dealer for service. helpful! I like that I am assigned to her every time I go to the dealer for service. More

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