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Audi Dallas - Service Center

Dallas, TX

4.8
895 Reviews
Call Service Center (214) 612-7258

895 Reviews of Audi Dallas - Service Center

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March 20, 2024

I brought my car in early in the morning for a service on a recalled item that was on my car and everyone working was very nice, professional and courteous and I was very pleased with the service dept More

by jonnycan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalun Watkins
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Mar 21, 2024 -

Audi Dallas responded

jonnycan2, thank you for sharing 5-stars and noting an easy stop for your recall service. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

Helpful
March 19, 2024

Excellent service! Less than an hour to get my oil change and state inspection. Marvin Clayton was extremely helpful More

by margaretlodom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Audi Dallas responded

margaretlodom, thank you for sharing 5-stars and noting excellent service. We appreciate your positive feedback regarding working with Marvin. See you next time. Thanks again!

Helpful
March 16, 2024

A wonderful service appointment at Audi Dallas today! Everyone was lovely to work with and the communication was amazing! More

by Marycollings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison ford
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Mar 17, 2024 -

Audi Dallas responded

Marycollings, thank you for sharing 5-stars! We're pleased to hear our team is lovely to work with! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 11, 2024

Very good diagnostic communication and follow up . I have a low mileage 2013 A8 that has been serviced there every year. I find the staff friendly and service writers follow up is second to none . More

by jlb949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
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Mar 12, 2024 -

Audi Dallas responded

jlb949, thank for you for sharing 5-stars and noting good communication in service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

Helpful
March 09, 2024

University Park Audi always exceeds expectations. Andy Mireles guided me through repairs and warranty process. More

by bjand44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2024 -

Audi Dallas responded

bjand44, thanks for the five-stars and mention of working with Andy! We appreciate your praise. See you next time. Thanks again!

Helpful
March 08, 2024

Ramsey was great. I didn't mind waiting for my service to be completed. Everyone in the dealership is always friendly, I can work peacefully, and have the bonus availa More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey Guillory
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Mar 09, 2024 -

Audi Dallas responded

K, thank you for sharing 5-stars and noting that Ramsey was great to work with! We appreciate your business and your feedback and we look forward to serving you additionally when the time comes. Thanks again!

Helpful
March 08, 2024

I highly recommend Audi Dallas in every way. Great people, state of the art facility. More

by Robin L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
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Mar 08, 2024 -

Audi Dallas responded

Robin, thank you for sharing 5-stars! We're glad to hear our team earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Helpful
March 08, 2024

It was my first visit, and an overall great experience. My representative is extremely knowledgeable and very professional. More

by sjones_esq
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett - 5 Stars
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Mar 09, 2024 -

Audi Dallas responded

sjones_esq, thank you for sharing 5-stars and noting that your first visit was great! We appreciate your business and your feedback and we look forward to serving you additionally when the time comes. Thanks again!

Helpful
March 02, 2024

Jordan was amazing and inmate 225 was great as wel! ! very friendly. Brandon needs to learn Spanish . And smile more ! More

by Isaacnieto1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Audi Dallas responded

Isaacnieto1010, thank you for sharing 5-stars and noting that Jordan was amazing to work with! We appreciate your business and your constructive notes regarding your engagement with Brandon as well. Thank you for taking time to share feedback. We will pass it along to our leadership. We look forward to serving you additionally in the future. Best wishes!

Helpful
February 29, 2024

The service was great and fast. Great friendly team. My complaint is the lack of loaner vehicles available. The wait is almost a month. I wanted to take care of other issues of that More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
Report | Print
Mar 01, 2024 -

Audi Dallas responded

Pablo, we appreciate your business and your feedback regarding your recent service visit. We understand your frustration regarding a shortage of loan cars and want you to know we are passing your feedback along to our leadership. While loan cars may not be available on the day of service, we can schedule them out to take care of your needs on a future date with a loan car. If you change your mind, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com and he would be happy to assist in scheduling. We look forward to earning the extra two stars on future visits. Thanks again!

Helpful
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