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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
November 04, 2020
Brent was easy to work with and finished my sale extremely fast. He made buying from out of state a worry free experience and stayed communicative during the whole process. extremely fast. He made buying from out of state a worry free experience and stayed communicative during the whole process. More
by sifuboyd
Verified Customer
November 03, 2020
I had a great experience with George - straightforward, efficient and easy to deal with...100% would recommend! I also traveled from out of state and would do so again for this level of service. efficient and easy to deal with...100% would recommend! I also traveled from out of state and would do so again for this level of service. More
by Matt L
November 03, 2020
Rob was very friendly and willing to go over all the options on the car. He also mentioned if we ever need service that somebody would drive all the way to Tiffin to pick up the car to get it serviced. options on the car. He also mentioned if we ever need service that somebody would drive all the way to Tiffin to pick up the car to get it serviced. It’s good to know I have that option. More
by kam.stan
November 03, 2020
The dealership staff was exceptional and able to deliver our needs and preferences efficiently! We love our new car and can’t wait to continue to! our needs and preferences efficiently! We love our new car and can’t wait to continue to! More
by Patel
November 03, 2020
The I was purchasing car needed a new battery. The guys got it switched quickly. Very fast and efficient. Great service. Will be def be back. got it switched quickly. Very fast and efficient. Great service. Will be def be back. More
by katie2017cross
Employees Worked With
November 03, 2020
Great overall experience and the purchase process was quick and easy. Would definitely recommend purchasing from this store. Can't wait for my next one! quick and easy. Would definitely recommend purchasing from this store. Can't wait for my next one! More
by previous purchaser
Employees Worked With
Brent Caswell
November 03, 2020
I just leased a new SQ5 from Brent Caswell. He helped get me a great deal and made sure I was taken care of and properly updated throughout the short process. me a great deal and made sure I was taken care of and properly updated throughout the short process. More
by bernst20
Employees Worked With
Brent Caswell
November 03, 2020
We were looking for a new suv for our family. Once we stepped into Audi Des Moines we knew exactly that this will be the place we would be purchasing. Anando was amazing to work with. He was very patient stepped into Audi Des Moines we knew exactly that this will be the place we would be purchasing. Anando was amazing to work with. He was very patient & super easy to work with. I love my new Q5 and definitely will be back again for my next one! More
by Sarahxx23
Employees Worked With
November 03, 2020
Great buying experience with Audi Des Moines. This is the 4th car that I have leased and my salesman, Brent Caswell, has always made the process go very smoothly. the 4th car that I have leased and my salesman, Brent Caswell, has always made the process go very smoothly. More
by kcaswell78
November 02, 2020
Service team at Audi Des Moines is very efficient, friendly, they are top notch. Waiting area clean and comfortable! Inspection was done in timely manner friendly, they are top notch. Waiting area clean and comfortable! Inspection was done in timely manner More
by ELFELIC77
Employees Worked With
