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Audi Des Moines - Service Center

Johnston, IA

4.5
711 Reviews

711 Reviews of Audi Des Moines - Service Center

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February 14, 2024

Enjoyed my experience from start to finish at Audi Des Moines with Dan as my sales person George, sales manager, manager and finance all helping to replace a car that was damaged an accident and left the More

by porterhomecp
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 14, 2024 -

Audi Des Moines responded

Thanks for sharing your thoughts about your experience with Dan and our team here at Audi Des Moines. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

February 14, 2024

Courteous and timely I was provided a car to drive while I waited. I'm from out of town so this helped me be productive. More

by WEAVER0
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Feb 14, 2024 -

Audi Des Moines responded

Thank you so much for your kind words for Wesley and our team. We appreciate you for taking the time to leave us this wonderful feedback! Best Regards, Brett Schettler General Manager

February 10, 2024

Reason I have owned Audi's exclusively for the past 30 years Quality service and genuine people More

by PWALTZ
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Feb 11, 2024 -

Audi Des Moines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Brett Schettler General Manager

February 08, 2024

I had numerous questions and Wesley answered everything well and in a manner that I could understand. Everything was quick. More

by Cmitch149
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Feb 08, 2024 -

Audi Des Moines responded

Thank you for the kind words for our service department! Wesley and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

February 07, 2024

Prompt and efficient service, clear communication about the repairs needed and their costs, skilled technicians, and a clean and comfortable waiting area. More

by Chadpeach
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Feb 07, 2024 -

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines. Best Regards, Brett Schettler General Manager

February 06, 2024

Brian does a good job and does his best to get the service done but parts are a problem More

by KENNEDYBP
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Feb 06, 2024 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

February 04, 2024

Great service with very friendly and professional staff. Excellent communication and timeliness Go above and beyond to ensure customers are satisfied More

by rylin34
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Feb 04, 2024 -

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

February 03, 2024

Wesley was great to work with and he kept me up to date as my vehicle was being worked on. More

by BJJHRYAN
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Feb 04, 2024 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad Wesley and the team were able to help, and we hope to see you again! Best Regards, Brett Schettler General Manager

February 02, 2024

The team over at Lithia always goes above and beyond. Thanks for always taking care of me. More

by screg84
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Feb 04, 2024 -

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

February 01, 2024

All good with the service but the price in my opinion is a little bit expensive More

by airizarrycrespo
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Feb 02, 2024 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager