Audi Des Moines - Service Center

Great job and even came in a few dollars under the estimate! Very pleased with the service, the loaner that I received , and the price. estimate! Very pleased with the service, the loaner that I received , and the price. More

Bryan had no mask ' nor did any of the other staff. There was no effort to maintain a safe distance. He also acted as if they were doing me a favor rotating my tires with "below minimum tread" standa There was no effort to maintain a safe distance. He also acted as if they were doing me a favor rotating my tires with "below minimum tread" standards. ( The reality was that there were 4/32 on the treads! His written estimate for doing the brakes and rotors was three times the cost of another auto service center with a better warranty! Won't be coming back. More

Always treated well but getting a 2020 A4 as a loaner for my 2016 A3, was brilliant. Now I want a new A4 but not this year my 2016 A3, was brilliant. Now I want a new A4 but not this year More

i had a great experience at Audi if Des Moines. Easy to schedule, polite, fair service - video up date was a cool additional feature that was appreciated. schedule, polite, fair service - video up date was a cool additional feature that was appreciated. More

The service guys were very helpful and friendly. Car was completed in time frame given. Very pleasant experience! The video inspection sent to me was very helpful in knowing exactly what they were checkin completed in time frame given. Very pleasant experience! The video inspection sent to me was very helpful in knowing exactly what they were checking and the condition of my SUV. More

The estimated time for service was met and I was kept posted on the status of my service, including a video walk of the service performed. posted on the status of my service, including a video walk of the service performed. More

Takes good care of the vehicle and put proper attention on details. Happy with the response and issue handling. John and Bryan both were helpful. on details. Happy with the response and issue handling. John and Bryan both were helpful. More

This experience was disappointing. Wasn't fixed right the first time. My phone calls were not returned/poor communication. Shocking service for a high end dealership. the first time. My phone calls were not returned/poor communication. Shocking service for a high end dealership. More

The service I received from Audi of Des Moines was top-notch. I was kept posted as to the status of my repairs and received a video of my vehicle inspection prior to being contacted about my repairs b top-notch. I was kept posted as to the status of my repairs and received a video of my vehicle inspection prior to being contacted about my repairs being completed. The vehicle was ready for me to pick up when I was promised and had been washed. More

Excellent service department and great help! Very polite and willing to go out of their way to help! Just one of the many reasons I'm on my third Audi and will always be an Audi client!! and willing to go out of their way to help! Just one of the many reasons I'm on my third Audi and will always be an Audi client!! More