Audi Devon

Excellent service and facility. I came in for a malfunction indicator. I was offered a loaner but declined. My rep, Kyle, kept me informed of the diagnosis and the progress. The wait I came in for a malfunction indicator. I was offered a loaner but declined. My rep, Kyle, kept me informed of the diagnosis and the progress. The waiting room was spacious. The problem was identified to a TSB, it was fixed and software updates installed. Kyle pulled up the full history on the car, as well as my service package. The tech also measured my tires and brakes. I got the car back washed and shiny. Though I did not buy my car here, I was treated like a good customer. Their oil change quote was reasonable. I will do business with them again. Thanks More

Great service Overall great service. Would recommend a friend to shop there and service their vehicles as well. Car is always washed before returning to us after th Overall great service. Would recommend a friend to shop there and service their vehicles as well. Car is always washed before returning to us after the service. More

excellent service of R8 went in for annual oil change and inspection but asked that they check the suspension which had been rough for 5 years. car had been serviced at anot went in for annual oil change and inspection but asked that they check the suspension which had been rough for 5 years. car had been serviced at another local audi dealer for the prior 7 years and they had told me the suspension was fine every year when i brought my car in for inspection. R8 tech at audi devon inspected car and confirmed all 4 shocks were blown and leaking. obv the chances of this happening all at the same time close to impossible. given i just drive ~2k miles a year. They took care of a very expensive repair and also coordinated with the fidelity extended warranty provider to minimize my headache. will only bring my car here going fwd. More

Normal Service Update I had my regular yearly maintenance check-up and the service was great. Kristian was very knowledgeable and helpful setting up the appointment. The I had my regular yearly maintenance check-up and the service was great. Kristian was very knowledgeable and helpful setting up the appointment. The car is awesome as is Audi Devon. More

Service Prompt knowledgeable courteous service Promised time was met Drop off and pick up after service was perfect Service area was immaculate also the w Prompt knowledgeable courteous service Promised time was met Drop off and pick up after service was perfect Service area was immaculate also the waiting Area More

Excellent customer service I found it easy to transition from one lease to another Good inventory and options Would have liked weather track mats to be included Finance p I found it easy to transition from one lease to another Good inventory and options Would have liked weather track mats to be included Finance person very efficient! More

Great service Always reliable. Loaner car provided even though service took longer than expected. Staff consistently present and does what they promise to do. Would Always reliable. Loaner car provided even though service took longer than expected. Staff consistently present and does what they promise to do. Would highly recommend. More

Great all around! John worked hard dealing with a computer that wasn't working well. Very nice guy. I was in and out quickly. Love the doors and cleanliness! John worked hard dealing with a computer that wasn't working well. Very nice guy. I was in and out quickly. Love the doors and cleanliness! More

Smooth transaction Karl helped me work through the logistics of buying a car in the state of Pennsylvania, as I recently relocated from another State, and do not yet hol Karl helped me work through the logistics of buying a car in the state of Pennsylvania, as I recently relocated from another State, and do not yet hold a PA driver license. The car and color combo I wanted was not on the lot, but he was able to track down the vehicle and deliver to me in just a few days. More

Friendly Atmosphere We came into the dealership on a busy weekend. All sales associates were occupied so Nathan the Finance Manger helped us with a test drive - We were We came into the dealership on a busy weekend. All sales associates were occupied so Nathan the Finance Manger helped us with a test drive - We were not only impressed with the car but Nathan was great, very knowledgeable about the cars even though it is not he area of expertise. Nathan hooked us up with Gina who was also terrific. She took us for another test drive and explained the car completely. Friendly open interaction with everyone not at all like some dealerships we have been to., More