Audi Devon

Excellent Service Had a great first experience with the service center. They were quick and very polite and professional. Our sales rep was great and easy to work wit Had a great first experience with the service center. They were quick and very polite and professional. Our sales rep was great and easy to work with. More

Expected more I brought my car in because it was making a noise at low speeds and braking. Day one - I was told it was my brake pads. They replaced them. On my way I brought my car in because it was making a noise at low speeds and braking. Day one - I was told it was my brake pads. They replaced them. On my way home that night I instantly heard the noise. The notes from mechanic said he drove to confirm noise stopped - but there’s no way that happened. I then took back next morning and was greeted by a rude woman who basically insinuated I was making up this noise. So I was late for work so I could drive w “Lee” - Lee hears noise on first turn out of Parking lot. I called back around 1 that day - to find out no one was working on it because the mechanic who saw day before was off. I just wish I would have been told that because I wouldn’t have rushed to bring it back in. Ultimately they determined that bolts needed to be replaced. I’m not sure what the mechanic actually did the first day. Christian was my service guy- he was awesome! This was no way his fault at all but I certainly didn’t appreciate the woman who was working in there. More

New car Tom did an amazing job. He showed me all of the new features that my new S5 has! Everything went so smoothly, and the car was perfectly prepared! Tom did an amazing job. He showed me all of the new features that my new S5 has! Everything went so smoothly, and the car was perfectly prepared! More

Excellent Service. Bill was especially helpful! This franchise is excellent because of the staff! Service and emergencies are always a pleasant experience. Shout out to Bill - who is always friend This franchise is excellent because of the staff! Service and emergencies are always a pleasant experience. Shout out to Bill - who is always friendly and exceptionally helpful! More

Efficient Professional Knoweldgeable Service This review is to ackowledge Bill who somehow is always on hand when I come to the service department. That makes my visits pleasant and seamless. I t This review is to ackowledge Bill who somehow is always on hand when I come to the service department. That makes my visits pleasant and seamless. I think he epitomizes the quality of this dealership. Thanks Bill. More

Back seat ac/ heater repair The service team was quick to diagnose and repair the problem . They kept me informed of the progress and expedited the repair to work with my schedul The service team was quick to diagnose and repair the problem . They kept me informed of the progress and expedited the repair to work with my schedule More

Excellent Service Thank you for your excellent service- we will be returning to Devon. We appreciate the detailed customer care that we experience throughout the servi Thank you for your excellent service- we will be returning to Devon. We appreciate the detailed customer care that we experience throughout the service process. More

Windshield replacement Required service of my Audi Q7 for windshield replacement. Follow-up by service provider provided detailed information about inspection and timing of Required service of my Audi Q7 for windshield replacement. Follow-up by service provider provided detailed information about inspection and timing of completion. Enable smooth transition of drop off and pick up. More

State Inspection Same excellent service that I have experienced over the last 15 years. Scheduled my maintenance over the phone. Loaner car was made available. Service Same excellent service that I have experienced over the last 15 years. Scheduled my maintenance over the phone. Loaner car was made available. Service was completed early than expected More

Awesome service! I was greeeted with a smile as soon as I pulled into the garage of the Devon Audi Service Center. Once there, I was assisted efficiently and hospitab I was greeeted with a smile as soon as I pulled into the garage of the Devon Audi Service Center. Once there, I was assisted efficiently and hospitable. My entire experience was a pleasure! More