Audi Devon

Had my door handle fixed promptly and done well. Courteous, promo and efficient service by Bill Finn. He checked with me often to update me on service, see if I wanted anything and give me approximat Courteous, promo and efficient service by Bill Finn. He checked with me often to update me on service, see if I wanted anything and give me approximate wait time More

A very good exerience on all accounts Lovely venue, friendly and effecent personal, service as promised, availabe loaner Audi cars for very good quality Comfortable wait area with access Lovely venue, friendly and effecent personal, service as promised, availabe loaner Audi cars for very good quality Comfortable wait area with access to free refreshments. More

Easy, knowledgeable and friendly Sales representative gave me great training on the electronics of the car; The dealership was also very responsive when i had a quick service issue. Sales representative gave me great training on the electronics of the car; The dealership was also very responsive when i had a quick service issue. The Finance manager was lovely. More

Professionalism & respect for the customer This is the second vehicle we've acquired through Audi Devon and it was another positive experience. We worked mainly with Gary Smith, our Audi Brand This is the second vehicle we've acquired through Audi Devon and it was another positive experience. We worked mainly with Gary Smith, our Audi Brand Specialist, and I would not consider purchasing an Audi from anyone else. He is knowledgeable, responsive, and takes the time to listen to your needs, which are traits that are not as common as you might think in a salesperson. It is refreshing to work with someone with over 30 years of experience at the same dealership, which is an indication that the management team there is obviously doing something right. At no time did Gary, Leo, Nathan, or anyone at the dealership make you feel like it was "all about them" and meeting monthly sales goals, which was unfortunately our experience at some competing local dealerships that we've worked with in the past. In fact, even though we got "a better deal" at another location, we were willing to pay a few dollars more for our vehicle due to the professionalism demonstrated through the sales process and the respect that we have for the Audi Devon team. Thanks again! More

BEST AUDI SERVICE EVER!!!!!! I had just moved to the area and my Q7 was having battery issues. I towed my vehicle to the dealership in Devon. Without knowing me, they had a loan I had just moved to the area and my Q7 was having battery issues. I towed my vehicle to the dealership in Devon. Without knowing me, they had a loaner sent to my house! They took care of my vehicle and made a detailed analysis of the problem. I should tell you that I moved from Frederick, MD and the Audi dealership is a money pit. Because of them, I was thinking about turning my Q7 for a Highlander. After going to the dealership in Deon, PA, I am ready trade my 2014 Q7 in for an upgraded model! The service team was amazing, customer service was amazing! I would highly recommend this dealership to save your sanity!!! Thank you Audi Devon! Thank you Andre! More

A Fantastic Experience! Our experience was really great. From meeting the sales person, Tom Himsworth to Demery Hannah, Financial Specialist; they were so friendly and effici Our experience was really great. From meeting the sales person, Tom Himsworth to Demery Hannah, Financial Specialist; they were so friendly and efficient. Tom was the best sales person we have ever encountered at a car dealership. He was experienced and had such a wealth of knowledge about Audi vehicles; most knowledgeable we've encountered. Most sales people want to find the vehicle of your preference and have you sign on the dotted line. Tom wasn't like that, he walked us through, step by step, the Q5, so that: we understood the vehicle and what it could do for us. Audi Devon was the best environment for car buying. And, Tom Himsworth is the best sales person, one that Audi can be proud of. More

Didn't fix the issue I brought my new Q5 in for service after only owning it for a few days to fix a rattle in the back seat. They claimed to have fixed the issue - but it I brought my new Q5 in for service after only owning it for a few days to fix a rattle in the back seat. They claimed to have fixed the issue - but it returned after only a day or two. I'm a busy executive with little time to be dropping my car of for service after only have it for a few weeks. I haven't had time to arrange to have this looked at AGAIN. Very frustrating More

Great Experience Great experience, great salesperson who I have used numerous times for purchases, great customer service and great service department. Excellent coffe Great experience, great salesperson who I have used numerous times for purchases, great customer service and great service department. Excellent coffee bar and snack station¡ More

Service staff and results Michael, my Service Consultant was the ultimate in professionalism, service and results. He made sure that my issues were understood, addressed and re Michael, my Service Consultant was the ultimate in professionalism, service and results. He made sure that my issues were understood, addressed and resolved. He kept me updated and made every effort to accommodate any needs I had for the day. He upholds the culture that is synonymous with "the Rings" and that I have come to expect from the brand. Many thanks More

Awesome customer service, always. I was helped by Andre, and as always the experience was very professional and pleasant. I was bringing my car in for a suspected oil leak or problem. I was helped by Andre, and as always the experience was very professional and pleasant. I was bringing my car in for a suspected oil leak or problem. I was thrilled when he informed me I was still covered under a "pre-owned vehicle warranty" (which is due to expire at the end of the month). I had been hesitant to pay the $450 or so for the two-part test, but when he informed me I was still covered, and that the price would only be $90, I couldn't say no! The dealership is also very good about having enough loaner cars available so I never have to miss work. AND it has the best coffee machine on the planet --- better than Starbucks! Just a perk if you are dropping your car off first thing in the morning. More