Back

Audi Devon

Devon, PA

4.9
2,920 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
Contact Dealership

222 W Lancaster Ave

Devon, PA

19333

Directions

By Type

Showing 2,920 reviews

April 06, 2022

Everything Audi Devon does is high-touch and first rate with the customer in mind. It's a great dealership and great to work with. More

by Jeffrey P LIBSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith
Apr 07, 2022 -

Audi Devon responded

We are happy to hear from you, Jeffrey! Thank you for choosing Audi Devon and for sharing your kind words about our team. We look forward to welcoming you back next time!

April 05, 2022

I make an appointment for a coolant leak; once the car was in the shop I called the shop and also told the representative I had an oil leak. They needed to check for both a coolant leak and an oil leak. More

by MGJOOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donovan McLean
Apr 26, 2022 -

Audi Devon responded

I'm disappointed to hear that you aren't satisfied with our service. We expect our guests to receive thorough care along with an accurate estimate, and I apologize for the issues you've run into. I'm also very sorry that our team hasn't been back in touch to discuss this further. Please give me a call directly so that we can get this straightened out. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

April 03, 2022

I was greeted with such kindness and professionalism at the shop entrance. They eased my mind with my to do list and drove my car to the lift. All my details were completely handled. With a smile and my ke More

by cr8zycook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Krantz
Apr 04, 2022 -

Audi Devon responded

It means the world to us to hear that we've earned your trust! It's lovely that our team's warm welcome and attention to your needs made your recent visit so positive. The Audi Devon team is grateful for your business and your support, and we'll be here whenever you need us next!

April 03, 2022

Audi Devon team has been very kind and great so far explaining each minute details during all my visits and definitely recommend them More

by vinay58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 04, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

April 01, 2022

This is the best service department of any dealership I've ever encountered, including BMW and Lexus. They're experienced, knowledgeable, and trustworthy. Unlike the others, they don't try to pad the co More

by POSTED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McKinley, General Manager
Apr 04, 2022 -

Audi Devon responded

Thank you for the rave review about our service department! We truly appreciate your many kind words and are glad that you enjoyed working with Andre, John, and our Audi Devon team. Have a wonderful week!

April 01, 2022

The service department does a good job. They take good care of your car. I recommend them. More

by SCHMADERSARAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Audi Devon responded

Sarah, it's fantastic to hear that you know you're in good hands when you bring your vehicle for service at Audi Devon. We're honored to be your chosen service provider, and we look forward to our next opportunity to work together!

April 01, 2022

I went to the dealership as a start to visit other dealerships for other brands. they had no new cars in the model I wanted . They had a certified used car in the model i wanted. I test drove it an More

by EFOX1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Audi Devon responded

Thank you for sharing this feedback. We are glad to hear that you were able to find a great new-to-you vehicle and got a fair value for your trade-in. All of us at Audi Devon appreciate your business and wish you safe driving!

April 01, 2022

Timely, good communications and well done. Tire was replaced and the entire visit was extremely professional. More

by RSANTU9604
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 01, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that the Audi Devon team earned your five stars. Drive safely, and we hope to see you back again down the road!

March 31, 2022

very professional, courteous, responsive and knowledgeable salesperson made the experience simple and efficient. would highly recommend. More

by ISSAM20
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Audi Devon responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful purchase experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Stop emailing me, I don’t want to do a survey. I only am writing this to stop getting emails More

by BENJAMIN.J.GARTHWAITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Apr 13, 2022 -

Audi Devon responded

I'm sorry that you're frustrated. We never want to communicate when it's not wanted. We'll take you off our list. John McKinley - General Manager - (610) 254-2834

...
55
...