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Audi Devon

Devon, PA

4.9
2,911 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,911 reviews

July 07, 2021

Excellent State Inspection service was provided on our Q7. A video was taken of our tires and a tech described what he found. A different brand of tire was recommended because these original equipment t More

by DANE.CRIDDLE
Recommend Dealer
Yes
Employees Worked With
I worked with the Service Dept
Jul 08, 2021 -

Audi Devon responded

Dane, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Audi Devon, and we will certainly let our team know that you appreciate their help. If you and your Audi Q7 ever need anything else, don't hesitate to come back and see us again!

July 07, 2021

As usual service was outstanding - Andre Barnett is always of tremendous help and very accommodating. From arrival time, to waiting time, and to check out I felt appreciated by the Audi Devon staff. Th More

by ROGERR2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Barnett
Jul 07, 2021 -

Audi Devon responded

Thank you for the stellar review, Roger! We're excited to hear that Andre and the rest of the Audi Devon team did such an exceptional job caring for you and your vehicle - it is truly our pleasure to assist. Drive safe, and we'll see you again down the road!

July 06, 2021

The Dream Team is David & Nathan. I truly appreciated the positive energy. The process went smooth. I plan to be a repeat customer. Thank you guys! More

by JLEEJR00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Audi Devon responded

Thank you for sharing your glowing review of David and Nathan! We appreciate your business and we look forward to welcoming you back to Audi Devon in the future.

July 05, 2021

Audi takes good care of me when I bring my care in every time. Service is always friendly and accommodating. I will continue to bring my 2017 A4 here for all my needs. More

by DYLAN.FEWELL7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Law
Jul 06, 2021 -

Audi Devon responded

Thank you so much for your 5-star review! We are thrilled to have earned your business servicing your Audi A4. We are so glad you experience the friendly and accommodating customer service we pride ourselves on here at Audi Devon and safe travels until we see you next time!

July 05, 2021

Very helpful and quick with response to resolve issues and concerns More

by CASANORTH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Audi Devon responded

We are happy we could help! Thank you for giving Audi Devon your business and your great review.

July 05, 2021

Audi Devon was very easy and pleasant. The work was timely and the prices were reasonable. The coffee machine was pleasant. I read my book while waiting. More

by DON TOKASH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Audi Devon responded

Don - We are very happy to hear that your visit with us went smoothly. Thank you for sharing this positive feedback about our service and facilities! We hope to see you again at Audi Devon.

July 04, 2021

Lets call this purchase experience what it was shall we? Pleasant to the point of Suspicion! While there, the dealership provided every courtesy and the impression of luxurious competence resonated. But More

by Biff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jul 04, 2021 -

Audi Devon responded

Thank you for taking the time to share! We are thrilled to hear that you had such an outstanding purchase experience working with David and the Audi Devon team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

July 04, 2021

Scheduling an appointment was effortless. Staff was very accommodating. Extremely pleased with my Service Advisor, Andre Barnett, and the way the minor maintenance on my vehicle was handled. More

by Msklopt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jul 06, 2021 -

Audi Devon responded

We are thrilled that Andre and the team could give you a five-star experience! Thank you for choosing Audi Devon and for taking the time to review our work. See you next time!

July 04, 2021

They're crooks at Audi Devon. Took my wife's 2009 Audi A6 in for service. Every light came on in car and they told us to not drive the car. So, upon Audi Devon's recommendation, we had it towed to Audi More

by NEPTUNEPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ibrahim Kourbeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny in service dept
Jul 05, 2021 -

Audi Devon responded

NEPTUNEPRO, We stand by our diagnosis of your vehicle and our 5 star rating as an Audi elite dealer. Regards, Audi Management

Jul 05, 2021 -

Audi Devon responded

We are sorry for your frustration. Unfortunately your vehicle does need an engine due to the excessive oil consumption and fouled spark plugs. By just replacing the spark plugs again (they were replaced 13000 miles ago) your issue will return. We did not want to just replace the plugs knowing this. Regards, Joe Kranz Service Manager

July 03, 2021

Took the time and did the research to discover and validate the prepaid maintenance on a used allroad I had purchased elsewhere! More

by Asolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
Jul 06, 2021 -

Audi Devon responded

We appreciate the positive feedback and thank you for trusting the Audi Devon team with your vehicle care! Come back again soon!

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