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Audi Devon

Devon, PA

4.9
2,911 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,911 reviews

June 15, 2021

I brought my car in for an oil change. I also had a concern with the coolant system, since i found the level low. They did a thorough investigation and pressure test. They also documented the issue, More

by apopl230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 16, 2021 -

Audi Devon responded

Thank you for visiting us at Audi Devon for your diagnosis and oil change. We are so glad to hear that you're satisfied with our service. Enjoy your day and we will see you down the road!

June 14, 2021

Went to the dealer for a transmission oil change. The dealer replaced with old oil and I had to return to the dealer. Very inconvenient More

by danielhuang95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William finn
Jul 28, 2021 -

Audi Devon responded

Daniel - This doesn't sound like the knowledgeable and accommodating service we pride ourselves on here, and I'm disappointed to see this review. I would like to speak with you directly about what happened and see what we can do to make this right. Please don't hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

June 14, 2021

I could not be happier with the car or the process of buying the new car at Audi Devon. Gary was able to get the exact vehicle that I wanted. More

by GEORGECHINNICI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demery Hanna, Gary Smith
Jun 14, 2021 -

Audi Devon responded

Congratulations on your new vehicle! All of us at Audi Devon appreciate the time you took to write about your experience working with us during your new car purchase. We love to hear that Gary helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride!

June 14, 2021

Excellent service as usual. My inspection was done promptly. My service advisor was knowledgeable, efficient and attentive. The facility was clean and comfortable, and provided snacks and drinks whil More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 14, 2021 -

Audi Devon responded

Thanks for the kudos! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. All of us at Audi Devon hope to see you next time. Take care!

June 14, 2021

This visit started with an emergency repair problem . Andre Barnett was outstanding from start to finish . Planned service requirements were expertly handled after the emergency repairs . More

by LEEDOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jun 15, 2021 -

Audi Devon responded

Thank you for taking the time to leave us a review! We are pleased to hear that we were able to assist you here at Audi Devon, and we will certainly let Andre know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 13, 2021

Bought here before. John McKinley is always more than accommodating. Service is dependable snd people always go out of their way to be of service. More

by MITCH24
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jun 14, 2021 -

Audi Devon responded

Thanks for reviewing Audi Devon! We're thrilled to hear that our team continues to provide you with fantastic service and we look forward to your next visit!

June 13, 2021

Excellent and efficient. My service representative was warm, receptive, and contacted me as soon as my state inspection. I loved the video my technician sent. It was cool. More

by WILLKRIS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 14, 2021 -

Audi Devon responded

Thank you for trusting Audi Devon with your vehicle! We look forward to your next visit!

June 13, 2021

Initial experience with them. First class service. People are great to work with and very attentive to your needs. The facility itself is also very nice. More

by john.men
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Jun 14, 2021 -

Audi Devon responded

Hi John - Thank you for the wonderful feedback about our service and facilities! We look forward to assisting you again at Audi Devon.

June 13, 2021

Devon Audi is top notch! The Service team took excellent care of my vehicle. I came in for a State Inspection and decided to wait instead of requesting a loaner. The restroom was immaculate and the compli More

by MMELVIN95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jun 14, 2021 -

Audi Devon responded

What a great review! We are happy to hear that your inspection visit went smoothly and truly appreciate the excellent feedback about our facilities. Thank you for choosing Audi Devon!

June 12, 2021

The dealership was clean and the visit process was efficient. The people were courteous and knew what they were doing. Overall it was a nice experience. More

by titijohnbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jun 14, 2021 -

Audi Devon responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Audi Devon, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

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