Audi Devon - Service Center

Mike was terrific to work with the service, convenience and friendliness was top notch. Mike kept me informed at all times on the progress of my car, the service, and loaner vehicl the service, convenience and friendliness was top notch. Mike kept me informed at all times on the progress of my car, the service, and loaner vehicle. More

Above & beyond every time I visit this service center The service center staff is exceptionally courteous from the moment I pulled over until I left. The wait was half the time I thought it would be. They The service center staff is exceptionally courteous from the moment I pulled over until I left. The wait was half the time I thought it would be. They personally provide updates and patiently answer any question I may have. More

Consistent great service I’ve been using this location for 2 q5’s for the past 6 years. Never a bad experience. Each employee I encounter is knowledgeable, professional and co I’ve been using this location for 2 q5’s for the past 6 years. Never a bad experience. Each employee I encounter is knowledgeable, professional and courteous. More

Really perfect service every time! Getting a car serviced is usually an annoyance; I actually find every visit to Audi Devon to exceed my expectations. Without fail the treatment I get Getting a car serviced is usually an annoyance; I actually find every visit to Audi Devon to exceed my expectations. Without fail the treatment I get is professional, polite, fast and the Audi location in Devon is clean, bright, pleasant and conducive to the work I do while I wait. The coffee is great, and this is all around a reliably excellent experience every time, which is very hard to achieve! Well done! More

Very Accommodating My 2012 A7 overheated on the way over to my son's house in Wayne. Although I normally use Audi West Chester which is closer to my house, Audi Devon is My 2012 A7 overheated on the way over to my son's house in Wayne. Although I normally use Audi West Chester which is closer to my house, Audi Devon is located much closer to my son. I called the Audi Devon Service Department and Kathy said to bring the car right over. The Service Rep Andre took care of me when I arrived and had the problem diagnosed by end of day. Andre kept me informed on the timing of the repair and related cost car and was also willing to hang onto the car for a few days as I had to go out of town. Exemplary service delivered in a very straight-forward, no nonsense manner. Would not hesitate to use Audi Devon again. More

Work done exactly as expected The time for this work (programming of a new key) was about one hour, as advertised. Staff was very polite and cordial. The price was reasonable. I The time for this work (programming of a new key) was about one hour, as advertised. Staff was very polite and cordial. The price was reasonable. I have no complaints whatever. More

Great service! Great service as usual! Special shout out to Andre for making sure I had a loaner vehicle and that my car was ready by 2:00!!! Great service as usual! Special shout out to Andre for making sure I had a loaner vehicle and that my car was ready by 2:00!!! More

Customer service - Andre Excellent customer service by Andre - courteous and efficient, definitely 10/10. He organized loaner vehicle, checked my Audi Q5 in, called me back 1 Excellent customer service by Andre - courteous and efficient, definitely 10/10. He organized loaner vehicle, checked my Audi Q5 in, called me back 1.5 hrs later to notify completion of service. Couldn’t have done a better job! More

Always a great experience Everyone here is always knowledgeable and polite. The work is done in a reasonable amount of time, and they notify you when your vehicle is ready. Everyone here is always knowledgeable and polite. The work is done in a reasonable amount of time, and they notify you when your vehicle is ready. More

First Visit / Multi-Point Inspection The inspection details were clearly explained, The site had efficient operations, excellent customer service and nice waiting atmosphere. I will proba The inspection details were clearly explained, The site had efficient operations, excellent customer service and nice waiting atmosphere. I will probably re-visit for future service. More