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Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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July 10, 2020

Knowledgeable, trustworthy, effective, and friendly Service Effective and efficient service that checks beyond your initial concern for future service planning. The quality of their work is also warrantied. Add More

by GAVILA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have worked with all the service associates. They are the all a pleasure to work with. I have also worked with Abrahim in Sales, and Nathan in Finance as I just purchased a new car.
Jul 13, 2020 -

Audi Devon responded

We couldn't ask for better feedback and we appreciate you taking the time to leave us a review! It is our priority to ensure guests feel confident behind the wheel and we're proud to hear that you are consistently satisfied with the services offered by our team. All of us at Audi Devon look forward to seeing you next time!

July 09, 2020

Initial service Very good overall. First person I saw, who welcomed me (don't know name), didn't have a mask on. This surprised me. Otherwise very good experience. More

by GCOOPERMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know
Jul 13, 2020 -

Audi Devon responded

Thank you for taking the time to leave us this review. I assure you that customer safety is our number one priority here, and I would like to speak with you directly to ensure that we are living up to our values here. Would you consider giving me a call? I'd appreciate the chance to speak with you. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Aug 03, 2020 -

GCOOPERMD responded

Is there something in particular that you want to discuss?

July 08, 2020

Great service they returned my car early and they took video of the inspection for my review which was a nice touch. Really happy with the work. More

by cearliun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn and Brian was the tech
Jul 08, 2020 -

Audi Devon responded

Thank you for taking the time to review Audi Devon! It made our day to hear that you are satisfied with the services done by our team as customers are our priority. We look forward to seeing you next time!

July 08, 2020

Excellent service and communication. Excellent service. They provided frequent updates about the status of my repairs. Very friendly and professional employees. Service area was very clea More

by S Young
Recommend Dealer
Yes
Employees Worked With
Andre, Bill
Jul 08, 2020 -

Audi Devon responded

We are very happy to know that you enjoyed your visit with us at Audi Devon! Thank you for taking time to share this feedback about our team and facilities. For your future repairs, we will be here to assist you.

July 08, 2020

Excellent service! I would highly recommend this establishment to anyone in need of service to their vehicle. Remain safe and have a very pleasant day! More

by panthereco
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 08, 2020 -

Audi Devon responded

We always love to hear when our customers have a five-star experience! Thank you for trusting us with your vehicle, and for your endorsement of Audi Devon!

July 07, 2020

Great service. Very easy, even during Covid. Easy in easy out, all touch points were sanitized. They did a great job with communication. I received a loaner and my car was ready by the end of day. More

by thegersons1
Recommend Dealer
Yes
Employees Worked With
I was in the service department, which is not listed
Jul 07, 2020 -

Audi Devon responded

Thank you for the five stars! It was our pleasure to service your vehicle here at Audi Devon, and we look forward to your next visit!

July 07, 2020

As always it was very good. Guys at service area are always taking time to explain and update about all ongoing work. I was notified on time and everything was done as promised on time. More

by G.VARNAS
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jul 08, 2020 -

Audi Devon responded

Thank you for writing us a five-star review. We are committed to making sure every customer feels confident in the services we provide and I am glad to hear that our team took the time to explain the details of the work done on your vehicle. It's a pleasure to have your business at Audi Devon!

July 05, 2020

Excellent Service Bill, my service representative kept in contact with me regularly to let me know that status of my car repair. He did everything possible to keep More

by nacc126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jul 06, 2020 -

Audi Devon responded

Thank you for the review! It is always a pleasure to work with you here at Audi Devon, and we couldn't be happier to hear that Bill took good care of you. We will certainly let him know that you appreciate his help!

July 05, 2020

Great experience on my last visit lee was so courteous and walked me me through my service. The work performed was done well and was delivered as promised. More

by mn2330
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Urfer, Jeff Haddad
Jul 06, 2020 -

Audi Devon responded

Thank you for leaving us a review! It is great to hear that Lee was so accommodating during your recent visit to Audi Devon. Our team looks forward to taking care of you next time!

July 02, 2020

Exceptional Service and a Great Staff Audi Devon's service department was extremely accommodating to my specific needs and my ever changing schedule. My service advisor Andre Barnett was n More

by Benny P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jul 05, 2020 -

Audi Devon responded

Benny, thank you for taking the time to review Audi Devon! We're dedicated to offering outstanding service and I am glad to hear that came through to you. See you next time!

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