Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Fort Lauderdale

Fort Lauderdale, FL

Overview
Employees
Reviews
4.7
2,224 Reviews
Family owned and operated, we are a full-service Audi dealership serving all of Broward, Miami-Dade and Palm Beach Counties. Audi Fort Lauderdale is an Audi Magna Society winner with friendly and helpful sales associates and highly-skilled Certified Service Technicians. With customer service as our first priority, Audi Fort Lauderdale is South Florida's premier Audi dealership!
Contact Dealership
View Awards

1200 N Federal Hwy

Fort Lauderdale, FL

33304

Directions

By Type

Showing 2,224 reviews

January 27, 2024

Car was towed to your service in Ft. Lauderdale and needed new starter. It took 17 days and finally car repaired with new starter and no other work on the car. Was charged an OUTRAGEOUS More

by B_GIDDINS_2601
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason, Eric Palmer
Report | Print
Jan 29, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, B! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

January 27, 2024

Fast amicable service. The reps take the time to understand your concerns and recommend the best course of action. More

by BERNARDO.MESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Koobir, Eric Palmer
Report | Print
Jan 29, 2024 -

Audi Fort Lauderdale responded

Thank you for this generous review, Bernardo!

January 25, 2024

Excellent and fast service. My service advisor Jason was terrific. My interactions with the used car department and discussion for trade were far from stellar though. More

by MICKPUCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Servan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Mick!

January 25, 2024

The service staff are very attentive and helpful! Everyone working at Audi FL are so friendly and welcoming, unlike most of South Florida! More

by EB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Report | Print
Jan 26, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive review, E!

January 22, 2024

Abbas was so easy to deal with. He had all the paperwork ready for us and helped us set up. The technical stuff in the csr More

by SANDYS1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive feedback, Sandy!

January 19, 2024

I had a horrible time trying to reach ABBAs Masri. It took him several days and several phone calls and email before contacting me, For being in sales, he should be a lot more customer friendly. He g More

by SBOUCAI
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Servan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, S! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, please call me, Rance Williams at the dealership, directly at (754)-260-9811, to discuss your experience in greater detail.

January 15, 2024

I worked closely with Devon and James on the purchase of my Audi. They wereboth helpful, knowledeable and very easy to work with. Hands down the most pleasant car buying experience of the many I had to de More

by cazzarelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Servan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Audi Fort Lauderdale responded

Thank you for this positive feedback!

January 14, 2024

Everyone was friendly and helpful. I was assisted quickly and they got me the exact car I was looking for. More

by JAMIE.KLEIN11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kincaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Audi Fort Lauderdale responded

Thank you for this pleasant feedback, Jamie!

January 14, 2024

Decent dealership but they lied about why the car I bought was not certified in my opinion. The car had been in an accident after I took the car to my trusted shop. More

by VLAD146
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Maurice Mohammed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us, Vlad! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

January 11, 2024

Amazing experience from start to finish! Best dealer experience hands down, Abbas even sent us a video when our vehicle left the lot to make the long trip home to AZ!! More

by MARIBETH.BEACHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abbas Masri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Servan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2024 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Maribeth!

1
...
47
48
49
...
223