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Audi Fort Lauderdale - Service Center

Fort Lauderdale, FL

4.5
805 Reviews

805 Reviews of Audi Fort Lauderdale - Service Center

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October 03, 2023

appreciated the attention paid to my concerns regarding my battery and getting me ready for a road trip More

by BMW59520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Oct 04, 2023 -

Audi Fort Lauderdale responded

Thank you for this positive feedback!

September 29, 2023

I Highly recommend Erika Gashi for your next vehicle purchase. She made my leasing experience enjoyable. By far she is the BEST!! I felt she wasn’t pushy or aggressive. I will be telling all my family a More

by Shanta Parks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Gashi
Oct 02, 2023 -

Audi Fort Lauderdale responded

Thank you for this pleasant feedback, Shanta! We hope to see you again soon!

September 28, 2023

This dealership has integrated good technology to better serve the customer. It seems to be supporting the thoroughness of the service inspection, although there is always something to have done in additio More

by JOSEPH.WERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina, Samantha, Eric Palmer
Sep 29, 2023 -

Audi Fort Lauderdale responded

We appreciate your generous review, Joseph! We hope to see you again soon!

September 28, 2023

The staff was very professional and friendly. The employees were very accommodating in providing good-quality service. More

by FETIENNE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Sep 29, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review, Fetienne!

September 28, 2023

I came in for low tire pressure and the rep was able to spot right away I had a nail in the tire. She got me in right away, checked I had insurance and got me in and out in about 40 min. Thanks for bei More

by MD0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samatha gets 5 stars, she was my rep not Eric, Eric Palmer
Sep 29, 2023 -

Audi Fort Lauderdale responded

Thank you for this kind review, M! We are glad you had a pleasant experience with us!

September 23, 2023

My experience in the waiting area could have been better with complimentary snacks and bottled water as is usually the case at luxury car dealership. Audi Ft. Lauderdale came out short on customer care for More

by ZMEKDIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel
September 16, 2023

The parts guy Danni was great However; Service department gets an F Please call me I’ll explain why Mike (708) 638-1212 More

by THEWAICEKAUSKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mains
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Able in Service
Sep 20, 2023 -

Audi Fort Lauderdale responded

We thank you for sharing your recent experience with us! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

September 15, 2023

Took care of my problem right away Was able to get my car back with in about a day More

by REBECCAJR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Sep 15, 2023 -

Audi Fort Lauderdale responded

Thank you for this positive feedback, Rebecca!

September 14, 2023

Great service and communication. I did not have to wait for the car. I was able to leave it and they called when I could pick it up which was the next day. Great place More

by CAREY.BEYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the great gal!!!
Sep 15, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind review, Carey!

September 05, 2023

It would have been nice to have met my service advisor during my first visit as my only interaction was with the service desk staff. Greatly appreciated access to the larger waiting area; just wish they h More

by HEUNISL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Palmer
Sep 06, 2023 -

Audi Fort Lauderdale responded

We appreciate your kind feedback, Huenisl!

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