Audi Fresno

"Great service department" The staff is very friendly and helpful when it comes to fixing my car. I greatly appreciate the car wash as well. It's nice to have my car clean and s The staff is very friendly and helpful when it comes to fixing my car. I greatly appreciate the car wash as well. It's nice to have my car clean and shiny. More

Sunshade replacement Hugo was excellent in getting me an. Appointment quickly and he always kept in contact with me of any updates on my car. Best service Hugo was excellent in getting me an. Appointment quickly and he always kept in contact with me of any updates on my car. Best service More

Love the car, not so much the process. We had some issues with residual value of a leased car that we were interested in purchasing, and were quoted a price and payment option that changed We had some issues with residual value of a leased car that we were interested in purchasing, and were quoted a price and payment option that changed when we showed up to turn car over and sign the purchase papers. We waited and waited and waited ....... We were about to walk away from Audi , However Aaron Miller worked with us and we are now happy Audi customers , and love the A5. More

A very service oriented dealership. I was always kept informed about the work on my car; the problems, the parts needed, the cost estimates and when the repairs would be completed. I was always kept informed about the work on my car; the problems, the parts needed, the cost estimates and when the repairs would be completed. More

replaced cracked headlight Dealership was smart enough to realize bumper had to be removed in order to replace the headlight. Graciously provided a car wash which had been precl Dealership was smart enough to realize bumper had to be removed in order to replace the headlight. Graciously provided a car wash which had been precluded by the cracked headlight. More

Audi runs a great shop, people are competent and friendly. I have gotten years of the same great service, very consistent always. I have been driving nothing but Audi's sense 2002. Great coffee machine :) I have gotten years of the same great service, very consistent always. I have been driving nothing but Audi's sense 2002. Great coffee machine :) More

Excellent service Brought in my Audi A4 for routine service and a recall issue. Received a loaner vehicle which was an easy process to receive and return. Bryan explain Brought in my Audi A4 for routine service and a recall issue. Received a loaner vehicle which was an easy process to receive and return. Bryan explained everything that was completed on my vehicle upon my return. Easy process with no pressure. More

Enjoyable Experience Chris Williams was knowledgeable, friendly and fair. There was no pressure -- just help. There were no "backroom deals" -- everything was upfront. Chris Williams was knowledgeable, friendly and fair. There was no pressure -- just help. There were no "backroom deals" -- everything was upfront. I look forward to dealing with them again. More

Great customer service Best service department. I have owned many brands, Fresno Audi is by far the most excellent customer service. 4 years as a customer. Totally happy wit Best service department. I have owned many brands, Fresno Audi is by far the most excellent customer service. 4 years as a customer. Totally happy with the Service Department. More

Awesome service Took my Audi Q7 in for service to fix the passenger side mirror that I hit backing out of the garage. At the time they didn’t have any loaner cars ava Took my Audi Q7 in for service to fix the passenger side mirror that I hit backing out of the garage. At the time they didn’t have any loaner cars available from the service Dept but Bryan in sales let me borrow a car from his dept since I was 9 months pregnant and couldn’t be without a car while mine was in the shop. Unfortunately there was frame damage so they couldn’t fix it there but referred us to a body shop that could get it done. Awesome customer service from the whole dealership overall. More