Audi Fresno

Drove 160 Miles for my deal! Quite frankly, I found Audi Fresno willing to work with me under my terms. I tried a few local dealerships in the Bay Area and just did not feel they Quite frankly, I found Audi Fresno willing to work with me under my terms. I tried a few local dealerships in the Bay Area and just did not feel they really wanted my business. Replies back via email were delayed and most asked that I come into the dealership. I was comfortable shopping from home. I was familiar with the product, and I understood the industry lingo. I feel Audi Fresno was the only dealership working at earning my business. From the beginning, Chris Williams and staff there really worked at getting my business. There were a few back and forth emails as I worked the deal from my angle, and I had a competing dealership down south willing the beat the deal I agreed upon. But I was a man of my word, and honored my business with Chris. The experience was beyond painless. In fact, the smoothest transaction I've ever had at a dealership. Overall, I grade Chris Williams, a representative of Audi Fresno, with outstanding remarks. If a letter grade were to be assigned, I would give an A+. Please understand that I do not impress easily, and I rarely ever give anything an A+ in grading, so do know I am exceptionally pleased. If ever I'm in need of a new Audi, I know for a fact I'll be going to Audi Fresno. More

Very satisfied From the moment I arrived for my appointment staff were courteous and efficient and kept me informed of the time and tasks that would be performed. Wh From the moment I arrived for my appointment staff were courteous and efficient and kept me informed of the time and tasks that would be performed. While the work was being performed I was free to roam the immaculate customer area and work at any of several sitting areas. The service was completed promptly and I received the results of an inspection report as I checked out with my newly washed vehicle. More

100% satisfied Overall wonderful experience. I am very happy with my visit, interactions and customer service. This was my first purchase with your company and I wil Overall wonderful experience. I am very happy with my visit, interactions and customer service. This was my first purchase with your company and I will be back. More

Q7 Saved My Husband’s Life! Bob Van Vliet helped us in purchasing another Audi (which was purchased in Thousand Oaks four years ago) after a big rig collided wrongfully into my h Bob Van Vliet helped us in purchasing another Audi (which was purchased in Thousand Oaks four years ago) after a big rig collided wrongfully into my husband’s Q7. The Q7 was totaled but protected my husband. He is alive without sustaining any paralysis or loss of body parts. He did have life threatening injuries but gratefully was air lifted to CRMC where the trauma surgeons used their skills to operate on my husband and saved his life and left arm which was broken in four places. While my husband was still in the hospital (41 Days) I went to the local dealership and explained our situation. The dealership was so helpful and made the necessary accommodations in securing a new Q7 while my husband was still recovering. Once my husband was discharged, Bob Van Vliet, made it possible for us to get our new Q7 inspite of our very busy schedule with many doctor visits and post surgery follow up. Of course we purchased another Q7. It is built with safety features that save lives and still gives a great comfortable ride. We also received a better deal here in Fresno at this dealership. Thank you Audi of Fresno! We love our new vehicle!! More

Great friendly service Service was fast and friendly. Kept me updated thru out the day via text and call. Will definitely go back for service my Audi A3 Service was fast and friendly. Kept me updated thru out the day via text and call. Will definitely go back for service my Audi A3 More

New lease - Macan 2018 We were treated well from beginning to end. Our intent was to turn in one car and drive out with another using a lease option. No problems. No hassles We were treated well from beginning to end. Our intent was to turn in one car and drive out with another using a lease option. No problems. No hassles. Easy and friendly staff. More

First car Sean was amazing in helping me pick out my very first car and getting me an amazing deal as well! Thank you so much Sean! Sean was amazing in helping me pick out my very first car and getting me an amazing deal as well! Thank you so much Sean! More

Great service starts with a great advisor I had an early appointment, and Bryan, the service advisor was ready for me. He put in all of my concerns, wrote me up, and got me a loaner in just a I had an early appointment, and Bryan, the service advisor was ready for me. He put in all of my concerns, wrote me up, and got me a loaner in just a few minutes. Later in the day, he called me to let me what was going on, and to let me know that they the the recall part was in stock, so I would get my car back that day. When I picked up my car, he showed me some things about my car, and I was off. A day or so later, Bryan contacted me to see if everything was alright. Ask for Bryan when you get an appointment, I will for my next appointment. More

Service and Sales Hugo did what we needed and a little more..thanks Adam was great during buying process.. thanks Aaron (Sales Manager) worked with us, to get us Hugo did what we needed and a little more..thanks Adam was great during buying process.. thanks Aaron (Sales Manager) worked with us, to get us where we were really happy..thanks Nice car, Q5 More

excellent very helpful, Shane was very attentive and helpful is communicating with us regarding this service. My wife really appreciated the help and knowledge very helpful, Shane was very attentive and helpful is communicating with us regarding this service. My wife really appreciated the help and knowledge about this service. More