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Audi Gilbert
Gilbert, AZ
170 Reviews
Audi Gilbert is Arizona's newest and most state-of-the-art Audi dealership. The 40,000 sq. ft., two-story facility includes a 9 vehicle showroom, dedicated Audi Sport fitment center, 2 indoor vehicle delivery bays, and fully enclosed & air-conditioned client Service Reception and Service Repair areas. Offering a wide range of amenities, such as complimentary courtesy loaner vehicles, multiple client lounges, children's play area, as well as lifestyle and apparel boutiques, Audi Gilbert is designed with client comfort and convenience in mind. Located just North of the Santan 202 Freeway on Gilbert Road, Audi Gilbert is the East Valley's newest destination for automotive luxury.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 170 reviews
June 16, 2021
Brett Blackwell was our salesman and he exceeded expectations. He was very knowledgeable with the models and different features. No nonsense, easy sales process. Highly recommend Brett and Gilbert A expectations. He was very knowledgeable with the models and different features. No nonsense, easy sales process. Highly recommend Brett and Gilbert Audi. More
by Radfranco13
Employees Worked With
Brett Blackwell
June 09, 2021
Ahamed was fantastic - courteous, honest, professional and really a great guy! He made purchasing a car a wonderful experience, and that's hard to do. I give him an A+! and really a great guy! He made purchasing a car a wonderful experience, and that's hard to do. I give him an A+! More
by kmccormick
Employees Worked With
Ahamed Barakath
June 03, 2021
Audi Gilbert was awesome! They got me into the car I was hoping for and Ahmed who was working with me was so pleasant and reasonable. Can’t wait to purchase more cars with them in the future. hoping for and Ahmed who was working with me was so pleasant and reasonable. Can’t wait to purchase more cars with them in the future. More
by Emkw
Employees Worked With
Ahmed Barakath
May 19, 2021
I have a great experience of buying a new car from Audi Gilbert. The sales Torii is really helpful and I only took 2 hours to finish my purchase and get my finance. All the service I received was really go Gilbert. The sales Torii is really helpful and I only took 2 hours to finish my purchase and get my finance. All the service I received was really good! I will recommend everyone who wants to buy an Audi car to Audi Gilbert. More
by TF
Employees Worked With
Torii Cadena
April 27, 2021
We showed up to the dealership and Zach got us exactly what we wanted! He was so FAST and EASY to work with! He was attentive and super helpful with everything! what we wanted! He was so FAST and EASY to work with! He was attentive and super helpful with everything! More
by Belenislas
Employees Worked With
Zach
May 29, 2020
BAIT AND SWITCH. MOMORIAL DAY SALE PERCENTAGE RATE ON PRE OWNED CERTIFIED AUDI'S WAS NOT TRANSPARENT WITH NO GIVEN DRTAILS. WENT TO MERCEDS BENZ DOWN THE STREET. THEY KNOW HOW TO TREAT A CUSTOMER WITH PRE OWNED CERTIFIED AUDI'S WAS NOT TRANSPARENT WITH NO GIVEN DRTAILS. WENT TO MERCEDS BENZ DOWN THE STREET. THEY KNOW HOW TO TREAT A CUSTOMER WITH TRANSPARENCY AND RESPECT. More
by judyreinarts
Employees Worked With
Brady Denton, Tony Newman, John Spindt
January 23, 2020
worst car buying experience ever! At the bank getting cash after dealing on a car. Told the salesman I would be there in 30 minutes to buy the car. While I'm at the teller I get a ca At the bank getting cash after dealing on a car. Told the salesman I would be there in 30 minutes to buy the car. While I'm at the teller I get a call to tell me the car had just been purchased. What!! I said I would be right there. The salesman and the manager met me at the door with my cashier check in hand. They said the other guy bought the car and they had to allow him to "finish the process" of deciding if he wanted to buy the car. What kind of logic is that...? I said I thought I finished the process and committed to buying the car. The salesman and I both agreed we had a deal. The manager must have had another salesman that got more money so----the heck with any sale to me. What poor culture. Feel bad for the salesman. Lack of integrity, lack of character....poor culture to work...Don't go there. Even if they have your sale done, money in hand....if a better deal walks through the door...that's the end of your process. So at this dealership just remember that when you say "ok I'll buy the car" what they say is "ok, we'll sell you the car unless a better deal comes along before you drive it off the lot!!!" it wasn't the salesman...it was the sales manager who "managed the process!" . More
by pclement18
Employees Worked With
Ben Beltran
December 14, 2019
A True Blue Great Guy! Working with Mr. Ed Himes was an enjoyable experience, he worked very hard on our behalf! And showed he was more interested in the customer relationsh Working with Mr. Ed Himes was an enjoyable experience, he worked very hard on our behalf! And showed he was more interested in the customer relationship than just the sale of a car. More
by KSN
Employees Worked With
Ed Himes
November 04, 2019
Would have been 5 stars for the dealership but purchasing a car with Gary was the absolute worst experience of my life! I should have bought else where. Only reason I didn’t is because they had the specific a car with Gary was the absolute worst experience of my life! I should have bought else where. Only reason I didn’t is because they had the specific Audi I was looking for. More
by JamesD1221
Employees Worked With
Gary Seegan
October 18, 2019
Old Fashion Bait and Switch Awful! Made a deal with Evan Synder over the phone as the costco rep. Deal was with no money down. All reviewed last night on the phone. Drive 35 Awful! Made a deal with Evan Synder over the phone as the costco rep. Deal was with no money down. All reviewed last night on the phone. Drive 35 miles to meet at 2pm. Not only was he not ready for me, but he tried to use the old bait and switch tactic and now get me to pay a downpayment of $3000. To make matters worse, the Sales Manager tried to blame it on me and a lack of communication. Matters like this that make the whole auto industry have a bad reputation. This was right out of the movie "used cars". Pretty slimy. Go elsewhere, find someone who is upfront and does not pull this stuff. Bad business More
by Steve
