Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Audi Gilbert

Gilbert, AZ

Overview
Employees
Reviews
Vehicles
4.7
323 Reviews
Audi Gilbert is Arizona's newest and most state-of-the-art Audi dealership. The 40,000 sq. ft., two-story facility includes a 9 vehicle showroom, dedicated Audi Sport fitment center, 2 indoor vehicle delivery bays, and fully enclosed & air-conditioned client Service Reception and Service Repair areas. Offering a wide range of amenities, such as complimentary courtesy loaner vehicles, multiple client lounges, children's play area, as well as lifestyle and apparel boutiques, Audi Gilbert is designed with client comfort and convenience in mind. Located just North of the Santan 202 Freeway on Gilbert Road, Audi Gilbert is the East Valley's newest destination for automotive luxury.
Contact Dealership

3235 S. Gilbert Road

Gilbert, AZ

85297

Directions

By Type

Showing 323 reviews

March 29, 2026

Great experience with service and parts! Team was very communicative and patience with all my questions and concerns More

by DMARVAYO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lembke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 30, 2026 -

Audi Gilbert responded

Thank you so much for your kind words! We’re glad to hear you had a great experience with both our service and parts departments. Our team always strives to stay communicative and make sure every question or concern is fully addressed, so it means a lot to know that came through. We truly appreciate your support and look forward to helping you again in the future!

March 28, 2026

Excellent service Outstanding service from Audi Gilbert, Kevin was professional, attentive, efficient, and friendly, creating a smooth, truly five star experience overall. More

by joycehuangrealtor
Recommend Dealer
Yes
Employees Worked With
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Dittler
Print
Mar 30, 2026 -

Audi Gilbert responded

Thank you for the excellent review! We’re thrilled to hear you had such a smooth, five-star experience with us at Audi Gilbert. Kevin will be especially happy to know his professionalism, attentiveness, and friendly approach made a great impression. We truly appreciate your support and look forward to serving you again in the future!

March 28, 2026

It’s always a great experience at Gilbert Audi. . we are treated with respect by a professional staff? More

by rks32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ludwig
Print
Mar 30, 2026 -

Audi Gilbert responded

Thank you for your kind words! We’re so glad to hear that each visit to Audi Gilbert is a great experience for you. Treating our guests with respect and providing a professional, welcoming environment is always our top priority. We truly appreciate your continued trust and look forward to seeing you again!

March 27, 2026

My advisor was very professionnal and the work on my car was on time. Very kind staff ! More

by mario.delisle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 30, 2026 -

Audi Gilbert responded

Thank you for your thoughtful review! We’re glad to hear Kevin provided professional service and that your vehicle was completed on time. It’s also great to know our team’s kindness made a positive impression. We truly appreciate your support and look forward to assisting you again in the future!

March 23, 2026

I have never given a bad service report but this time I’m letting you know about the car wash done. My car is always clean and windows very clean… each time my car comes back to me the windows are smeared More

by lynndavansteenwyk
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 23, 2026 -

Audi Gilbert responded

Thank you for your honest feedback—we truly appreciate you taking the time to share this with us. We’re very sorry to hear about the repeated issue with your windows. That’s not the level of quality we aim to deliver, and we apologize for the inconvenience. We will be addressing this with our team right away to ensure proper cleaning methods and materials are used. Clean, streak-free windows should be the standard every time—not something you have to redo yourself. If you're in the area, we would be happy to clean the vehicle again at your convenience. Thank you again for bringing this to our attention. We value your business and your trust, and we’re committed to getting this right.

March 23, 2026

I had great experience, good conversation and my car was taken care of and cleaned ready for pick up. The complimentary uber also very convenient. More

by BREANNA.BUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 25, 2026 -

Audi Gilbert responded

Thank you so much for your kind review! We’re glad to hear you had a great experience! It’s wonderful to know your car was well taken care of and clean when ready to pick up. We're also glad to hear that the Uber service made things more convenient for you. We truly appreciate your feedback and look forward to taking care of you again in the future!

March 23, 2026

Kevin did a great job and was very helpful, supportive and knowledgeable throughout the process. More

by Matthew.t.yancy
Recommend Dealer
Yes
Employees Worked With
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ludwig
Print
Mar 25, 2026 -

Audi Gilbert responded

Thank you for your kind words! We’re so glad to hear Kevin provided such helpful, supportive, and knowledgeable service throughout the process. We truly appreciate your feedback! Thanks again for your continued business!

March 23, 2026

Had a great experience. Thank you so mush Hunter. Definitely refer you to my friends More

by andygreen3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter
Print
Mar 25, 2026 -

Audi Gilbert responded

Thank you for your positive review and feedback! We’re so glad you had a great experience. We’ll be sure to pass along your thanks to Hunter, and we truly appreciate your referrals!

March 21, 2026

Check in was quick! Was made aware when my car was finished and check out was easy! More

by Bishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannenstiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 21, 2026 -

Audi Gilbert responded

Thank you for your kind review! We’re so glad to hear that your check-in and check-out experiences were smooth and that you were kept informed throughout your visit. Providing efficient and convenient service is very important to us, and we truly appreciate you taking the time to share your feedback. We look forward to seeing you again!

March 21, 2026

Diag was done accurately and completely. Very grateful for the technician that performed the labor and for Kevin to be able to put it together to an agreeable price. Thanks so much! GIVE THE More

by JS1830
Recommend Dealer
Yes
Employees Worked With
Kevin Dittler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 21, 2026 -

Audi Gilbert responded

Thank you so much for your kind words! We’re thrilled to hear that the diagnosis was accurate and thorough, and that you had a great experience with our team. We’ll be sure to pass along your appreciation to the technician for their hard work, as well as to Kevin for making everything come together at a price that worked for you. And don’t worry—we definitely hear you on that bonus! Your support and enthusiasm mean a lot to us. Thanks again for taking the time to share your experience!

1
...
22
23
24
...
33