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Audi Great Neck
Great Neck, NY
1,430 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,430 reviews
March 13, 2017
VERY UNPROFESSIONAL I saw a pre-owned car online and asked the Biener dealership if it was still available. They said Yes. I went to see it the next day, and called to pu I saw a pre-owned car online and asked the Biener dealership if it was still available. They said Yes. I went to see it the next day, and called to purchase it the following morning. The salesman said "Awesome!" There was a little negotiating to do so I asked him to contact his manager and get back to me. He called back 5 minutes later and said "WE HAVE A DEAL." He said, "I'm not at the office now, so will call you tomorrow for a credit card for a deposit, but the car is being held for you." When I did not hear the next day, I called him, and he said "Bad news: The car was sold." I was quite disappointed and quite surprised. When did the car get sold? And why did the manager not know that on the morning I called to purchase it? I think they just found someone who was willing to pay more for the car. Unethical, and VERY UNPROFESSIONAL. More
by bobbestultz
Employees Worked With
Other Employees :
Jeff, Pre-owned Sales Manager, Danny Kurinskas, Emma Allen
Helpful February 22, 2017
Rude employee I spoke with Ted over the phone reagrading Audi qx30 and he gave me completely wrong information over the phone. He mentioned car has technology packa I spoke with Ted over the phone reagrading Audi qx30 and he gave me completely wrong information over the phone. He mentioned car has technology package and gave me lease price over the phone. When I got there, he said oh this car didn't have technology package, but if you want one with it the lease price will change. When I started negotiating he mentioned this is not a grocery store. He was very rude, didn't know how to speak with customer. I have leased multiple cars in the past including masarati, Bmw and Mercedes, never met as rude as Ted. Audi biener you lost a valued customer and his trust More
by Annu
Employees Worked With
Ted Zhang
January 11, 2017
Danny Kurinskas from biener audi, unprofessional Danny Kurinskas from biener audi is the worst, really poor/rude service. I need my license plate from you, you have the emissions since 4weeks and not Danny Kurinskas from biener audi is the worst, really poor/rude service. I need my license plate from you, you have the emissions since 4weeks and nothing happend besides rude and dumb excuses. The police pulled me over because off my temporary tag been expired since 2 weeks. thanks a lot More
by Audia5
Employees Worked With
Danny Kurinskas
December 14, 2016
New q5 Worked with Mike Firouztale and it was a great experience. He was very acommodating and even allowed us to go for a test drive 15 minutes before clos Worked with Mike Firouztale and it was a great experience. He was very acommodating and even allowed us to go for a test drive 15 minutes before closing time. The finance manager Brian Paige was just as professional and even texted me on his day off that we were approved for the car. The car is beautiful and I was so impressed with the dealer that I am picking up a audi tt this coming Saturday. More
by doc821
August 11, 2016
Louis Del Balzo and his crew are the reason I keep coming I'll start by saying that I no longer live in the area and I now have to drive all the way from Jersey City. That's how good the service is. For me, I'll start by saying that I no longer live in the area and I now have to drive all the way from Jersey City. That's how good the service is. For me, it's worth it. Louis Del Balzo always takes care of me. It's never a question of "if" I'll be receiving exceptional service or not, it's just the norm. Louis makes everything stress-free and he always make it a priority to get me in and out as fast as possible. I also never feel ripped off, even for a german car company. The guys at Biener set the benchmark for quality service. More
by Roman
Employees Worked With
Louie Del Balzo
July 02, 2016
Purchased my 2nd CPO from Biener Audi I drive quite a bit and while I like to have my car look good and run well, the usage leads me to buying a "new" CPO every 3 years. I do this so I ca I drive quite a bit and while I like to have my car look good and run well, the usage leads me to buying a "new" CPO every 3 years. I do this so I can have the first owner pay the big depreciation while I get the benefit of gently pre owned vehicle with a great Audi warranty. Biener's CPO team always seams to know how to pick the cream of the crop of cars that come back on lease. I just scooped up a 3 year old A5 Cabrio with less than 10k miles on it and an awesome warranty - remainder of original 4 year plus 2 more CPO warranty. The price was fair and far below new retail. They gave me a good (not great but fair) value on my 6 year old A5 Cabrio trade. The whole experience was terrific from the minute I walked in until I drove away. No high pressure sales and now hard sell for any add ons. All in all a great experience. Thanks to Lloyd and John in CPO and always thanks to Louie in Service who makes having your care serviced a simple task. More
by joecpa
Employees Worked With
LLoyd in CPO sales, Louie Del Balzo
June 17, 2016
Go To Biener, Go To Biener, Go To Biener!!! For years I've heard from many people, "go to Biener, go to Biener, go to Biener"... I now know why! This is the only time in my life that I left a d For years I've heard from many people, "go to Biener, go to Biener, go to Biener"... I now know why! This is the only time in my life that I left a dealership saying "wow, that was a pleasure!". Sales manager Drew Russo, Sales rep Marc Rubin and finance manager Brian Paige are all pleasant people (I also met the general manager and had some nice conversation with him). They did not start out with ridiculous numbers to cross out and play games. I came in with a number for them to match and before they knew what my number was, they quoted me the same price. These guys are friendly and nice without the lies and games of EVERY other dealer I have ever experienced. For every dealer that I've had horrible experiences with, I've met dozens of people that have had nothing nice to say either. I've always heard great things about Biener, and since I got my car from them a week ago, have run into several people already that praise them. I won't mention other dealers names however, I work in Lynbrook two minutes from an audi dealer which happened to have my car in stock. The salesman didn't know anything about the car or it's available options and the sales manager was rude and nasty. Biener is worth the 35 minute ride over the 2 minute ride (or walk). Until now I have always said "they're all the same!" or "one is worse than the next!" Biener is the exception... "Go To Biener!" More
by Kankudai
May 02, 2016
Outstanding!! I highly recommend Beiner Audi if you are in the market for one of these faboulous machines . Dealing with Danny Kurinskas was painless. He was very c I highly recommend Beiner Audi if you are in the market for one of these faboulous machines . Dealing with Danny Kurinskas was painless. He was very concientious to my requirements, attentive to communication and overall east to talk to. If you are in the market and need to talk an exceptional Audi sales representative, give Danny a call. I was an out of state buyer and felt very confident their product was represented well. More
by Hank
Employees Worked With
Danny Kurinskas
April 20, 2016
Well Done! Rosario Floro and Drew Russo provided exceptional service to my husband and I as we returned our current Audi and secured our brand new Audi A6. Servi Rosario Floro and Drew Russo provided exceptional service to my husband and I as we returned our current Audi and secured our brand new Audi A6. Service was prompt and courteous at each meeting. I will definitely recommend this dealership to family and friends. More
by EnjoysTheRide
April 12, 2016
Great overall experience - friendly, prompt service Leased an A3 - Patrick Li was kind enough to indulge us in a test drive for two drivers, and truly knew the vehicle in and out which was very impressi Leased an A3 - Patrick Li was kind enough to indulge us in a test drive for two drivers, and truly knew the vehicle in and out which was very impressive. He was patient, knowledgeable, and personable. Showroom is museum-like, and service waiting area was clean and well-stocked. We were able to pick up the car the same day we closed the deal. Great! More
by Tutor Monster
Employees Worked With
Patrick Li
