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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,218 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,218 reviews

June 26, 2026

Kind and quick service Jim was kind and very easy to work with. He helped with getting quick service More

by SANDRA.ALBU16
Recommend Dealer
Yes
Employees Worked With
Jim LaRosa
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Jun 26, 2026 -

Audi Hoffman Estates responded

Thank you for noting the prompt and friendly service on your Audi SQ7. We’re glad our team could make everything quick and easy.

June 26, 2026

Did a very good job, was customer focused, completed work timely Very good communication during service process More

by tvd285
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Jun 26, 2026 -

Audi Hoffman Estates responded

Your feedback about our team’s communication and focus during your Audi service is greatly appreciated. We’re pleased the work was completed efficiently and that you felt supported throughout the process. Thank you for entrusting us with your vehicle maintenance.

June 25, 2026

Great communication, efficient, professional. Amazing in customer service. Understands the cars and treats the service with 100% commitment, transparent. More

by Oliverdevild
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
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Jun 25, 2026 -

Audi Hoffman Estates responded

We appreciate you noting the clarity and transparency throughout your service visit. It’s great to hear our team’s efficiency and expertise with your Audi Q4 e-tron made a positive impression. Thanks for recognizing our dedication to professional customer care.

June 24, 2026

They exceeded expectations! The huge dog drooled as I was eating a cookie. A minute later, the janitor wiped it up. More

by MELSCHANK
Recommend Dealer
Yes
Employees Worked With
Aldo and two others in the service department. The janitor was also very helpful. They are the reason I will return.
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Jun 24, 2026 -

Audi Hoffman Estates responded

What a fun surprise during your Audi Q5 service visit. When our friendly station dog got a bit excited over your snack, our team cleaned it up right away. Thank you for trusting us with your vehicle.

June 24, 2026

Check in was smooth, loaner car was ready. Pick up was quick I was very satisfied with the experience More

by bminale20
Recommend Dealer
Yes
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Jun 24, 2026 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 24, 2026

Always a great experience bringing my car here. Brian is very conscientious, and accommodating. I've trusted my cars in his hands for many years now. More

by Jemiller521
Recommend Dealer
Yes
Employees Worked With
Brian Hall
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Jun 24, 2026 -

Audi Hoffman Estates responded

Thank you for entrusting us with your Audi SQ7. Hearing that our careful attention and accommodating approach meet your expectations means a lot. We look forward to servicing your vehicle for many more years.

June 23, 2026

Neat, clean, professional, quiet. It took 15 minutes for me to realize that the car was done and waiting outside the door, no on advised me it was finished until I looked, the key ?? More

by davheal66
Recommend Dealer
Yes
Employees Worked With
Several
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Jun 24, 2026 -

Audi Hoffman Estates responded

Thank you for sharing your experience with us! We truly appreciate your feedback.

June 21, 2026

Thoughtful, understanding, relatable that the issue we had occur on our car, he just had o this own. More

by COLLEENNEEDHAM74
Recommend Dealer
Yes
Employees Worked With
Tim
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Jun 22, 2026 -

Audi Hoffman Estates responded

It’s great to hear our team was thoughtful and relatable when addressing the issue on your Audi Q3. We’re glad we could handle your concerns with patience and empathy. Thank you for your trust, and we look forward to assisting you again.

June 21, 2026

I had a problem with my window & Jim got me right in to have it fixed. Jim went above & beyond to make sure my car was taken care of. Very satisfied with the Audi service. More

by Ralph Stengel
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
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Jun 22, 2026 -

Audi Hoffman Estates responded

We’re glad our team could quickly resolve your Audi window issue and ensure your car received proper care. It’s wonderful to know you were satisfied with the service you received. Thank you for sharing your experience.

June 21, 2026

I had a problem with my window & Jim got me right in to have it fixed. Jim went above & beyond to make sure my car was taken care of. Very satisfied with the Audi service. More

by Ralph Stengel
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
Report | Print
Jun 22, 2026 -

Audi Hoffman Estates responded

We’re pleased our team could quickly resolve your window issue and give your Audi attentive care. Thank you for sharing your satisfaction with our service.

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