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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,153 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,153 reviews

May 29, 2026

Everyone was professional and friendly. Tim kept me apprised of everything that was happening with my car. The service was excellent More

by amyvicroysmith
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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May 29, 2026 -

Audi Hoffman Estates responded

Knowing our team’s friendly professionalism and timely updates during your Audi Q5 service resonated positively with you is gratifying. We’re glad to have maintained clear communication and a smooth process from start to finish. Thank you for sharing your feedback and for entrusting us with your Audi Q5.

May 28, 2026

It was fine. The service mgr was great. The rest of the dealership was great also More

by Bmurph55
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
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May 29, 2026 -

Audi Hoffman Estates responded

Thanks for the five-star review. We’re glad our service manager and team provided a great experience during your Audi Q5 service. We look forward to assisting with your future needs.

May 28, 2026

I told them what was wrong (several issues) and he showed me how to fix them and those he didn't know he had the mechanics look at them More

by Bmurph55
Recommend Dealer
Yes
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May 29, 2026 -

Audi Hoffman Estates responded

Thank you for the five-star review. We’re pleased we could guide you through fixing several issues on your Audi Q5 and have our mechanics evaluate the rest. If there’s anything else you need, please let us know.

May 28, 2026

Best customer service I have experienced at your dealership. Jim was professional and experience was as described. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Jim DeRosa
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May 29, 2026 -

Audi Hoffman Estates responded

We’re delighted our service team delivered professional support throughout your visit. It’s rewarding to hear we lived up to your expectations. Thank you for trusting your Audi with our care.

May 28, 2026

This was the second time for the same problem. Everything was handled efficiently and communication was outstanding. More

by fjrudy1
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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May 28, 2026 -

Audi Hoffman Estates responded

Thank you for returning to us for your Audi service. We’re glad our team addressed the issue promptly while keeping you informed throughout. Please reach out whenever you need assistance again.

May 28, 2026

Comfortable It was easy, comfortable and all of the staff were friendly. The oil change took a long time though More

by MATHELIERFAMILY
Recommend Dealer
Yes
Employees Worked With
Sean?
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May 28, 2026

Very professional and informative. Didn't have to wait long. Got me in and out within a reasonable time . More

by KC814
Recommend Dealer
Yes
Employees Worked With
Aldo
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May 28, 2026 -

Audi Hoffman Estates responded

We’re happy to hear our team provided professional and informative service for your Audi Q5. Getting you in and out promptly helps keep your day on track. Thank you for sharing your feedback.

May 26, 2026

Same as always, dealership is doing great job and we are very happy Great job More

by HELENBXIAO
Recommend Dealer
Yes
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May 26, 2026 -

Audi Hoffman Estates responded

We’re pleased our service for your Audi Q7 continues to make you happy. Your ongoing support and the five-star rating are truly appreciated.

May 26, 2026

Wonderful experience recommend for everyone Very nice service kept me informed on status Ok will More

by Robert
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 26, 2026 -

Robert responded

Yes

May 28, 2026 -

Audi Hoffman Estates responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Hoffman Estates are glad to have you as a customer.

May 26, 2026

The girl that greeted me when I parked my courtesy car (curly black hair) is always wonderful and pleasant-she's great! Jim and Aldo whom I worked with weren't there so I worked with a young guy in a suit More

by lauren.griffin27
Recommend Dealer
Yes
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May 27, 2026 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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