Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Contact Dealership
View Awards

1200 W Golf Rd

Hoffman Estates, IL

60169

Directions

By Type

Showing 5,737 reviews

May 13, 2023

Great dealer this is my 4th car from Audi Hoffman Estates. Iman and Michaela were great. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman Panah
Report | Print
May 15, 2023 -

Audi Hoffman Estates responded

Thank you for sharing your experience with us, Robert! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 12, 2023

Professional, attentive to delivering Great Customer Service from initial engagement to finalization with Business Manager. Plainly stated, immediate response to our inquiry. Timely arrangements secur More

by Jwilsontdsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cuevas, Eduardo (5) Five Stars
Report | Print
May 15, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Audi Hoffman Estates are glad to have you as a customer.

May 11, 2023

Excellent service from the moment I pulled into the service bay. Someone met me at my car. Escorted me to a service person who highlighted what they would work on. I received a video of the work and a More

by jhagan6324
Recommend Dealer
Yes
Report | Print
May 12, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 11, 2023

Service performed promptly and expertly with no issues. Waiting area comfortable and clean making for a nice experience. More

by glandesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hauser
Report | Print
May 12, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

May 09, 2023

The service department was very well staffed. From meeting me at my car when I pulled in to the next person meeting me at the door to work with me on what they were working on. The service depa More

by jhagan6324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
May 09, 2023 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 08, 2023

Service as expected in an acceptable amount of time! Getting my Audi serviced here is always smooth. Thanks again. More

by aohrnberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
Report | Print
May 08, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 08, 2023

Very polite people and prompt service. Offices are clean and my vehicle gets washed every time. More

by Chiefkunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
May 08, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

May 08, 2023

This service was handled seamlessly and thoroughly. My vehicle was completed ahead of schedule. Complete ! More

by Bill O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
May 09, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, Bill, we look forward to having you as one of our valued customers for many more years to come!

May 07, 2023

Quality service from end to end. Appreciate the live videos that document the repair process from the service technician. Great communication from the service associate as well. More

by D.DORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
May 07, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 06, 2023

I live in NY, and flew out to pick up my car. Isabella and the staff worked with me to make sure everything went smoothly. This was probably the best and easiest experience I've had buying a car, More

by jhitchcock25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Audi Hoffman Estates responded

Thank you so much for your wonderful review! We are thrilled that Isabella had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Audi Hoffman Estates!

1
...
103
104
105
...
574