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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,736 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,736 reviews

April 06, 2023

Mark in Service was exceptional. Extremely friendly and knowledgeable. He also followed up promptly with everything I asked of him. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
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Apr 07, 2023 -

Audi Hoffman Estates responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you for choosing Audi Hoffman Estates, we look forward to having you as a valued customer for many years to come!

April 06, 2023

Always courteous and professional at Audi Hoffman Estates. Thank you for the service. I’ll be back! More

by Cortez R
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
None
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Apr 07, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

April 06, 2023

I was in for my annual maintenance (2y/20k) and was in/out with fast/great service. This dealership is top notch! More

by Ryan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service staff!
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Apr 07, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 05, 2023

I had to call to see if parts needed were in as I was surprised I didn’t receive a call. Also the contact indicated the car would be washed and vacuumed. It was not More

by Takj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michela (set up appt)?
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Apr 06, 2023 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We appreciate your business and hope to see you again!

April 04, 2023

Mikaela and your team are amazing! So kind and so professional! Love Audi Hoffman Estates! More

by banker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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Apr 05, 2023 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2023

I had a great experience buying my Audi. Bob is very honest and made the process stress free. More

by Jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jennifer, and look forward to your next visit.

April 02, 2023

Very friendly and informative Feedback Information was thorough and explained in detail. Easy check in process More

by Rjaskot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

April 01, 2023

The young lady who helped me today was very professional which made everything run smoothly. Outstanding employee. More

by FLATROLOUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaysia
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Apr 02, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

April 01, 2023

Amanda is outstanding! She helped us get set everything set up on our SQ5. With so many features there was was lot to get acquainted with and Amanda made sure we were comfo More

by Elizabeth.schmid88
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2023 -

Audi Hoffman Estates responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, Elizabeth, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 31, 2023

Customer service is very good and the quality and cleanliness of the dealer is recommended More

by TOMASTORRES21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iman Panah
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Apr 02, 2023 -

Audi Hoffman Estates responded

Thank you so much for choosing Audi Hoffman Estates! Please let us know if we can be of any more assistance!

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