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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,781 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,781 reviews

May 20, 2023

Great experience, great people, always a pleasure to deal with. Fantastic!!!! They go above and beyond. More

by KJIGALOV
Recommend Dealer
Yes
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May 22, 2023 -

Audi Hoffman Estates responded

It's great to hear that our staff was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership!

May 19, 2023

Tim in the service department is Amazing! !!! Go ask for Tim in service department for all your Audi services he’s the Man! More

by sadi1068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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May 19, 2023 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. We will make sure to pass along your kind words to Tim! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

May 15, 2023

Class Act! Mikaela Vall has been fantastic to work with. Detailed with great communication to me on the issues I was experiencing. She even went as far as sen More

by bennyl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
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May 15, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Mikaela here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

May 15, 2023

He refused to work on my car. He tried to convince me that the issue with my car is normal. Simply not true. They acknowledged that I had an issue and attempted to fix it. After w More

by Ilir.ramani
Recommend Dealer
No
Employees Worked With
Andy
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May 18, 2023 -

Audi Hoffman Estates responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 13, 2023

Great dealer this is my 4th car from Audi Hoffman Estates. Iman and Michaela were great. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iman Panah, Isabela Tanase
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May 15, 2023 -

Audi Hoffman Estates responded

Thank you for sharing your experience with us, Robert! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 12, 2023

Professional, attentive to delivering Great Customer Service from initial engagement to finalization with Business Manager. Plainly stated, immediate response to our inquiry. Timely arrangements secur More

by Jwilsontdsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cuevas, Eduardo (5) Five Stars
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May 15, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Audi Hoffman Estates are glad to have you as a customer.

May 11, 2023

Excellent service from the moment I pulled into the service bay. Someone met me at my car. Escorted me to a service person who highlighted what they would work on. I received a video of the work and a More

by jhagan6324
Recommend Dealer
Yes
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May 12, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 11, 2023

Service performed promptly and expertly with no issues. Waiting area comfortable and clean making for a nice experience. More

by glandesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hauser
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May 12, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that Mark had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

May 09, 2023

The service department was very well staffed. From meeting me at my car when I pulled in to the next person meeting me at the door to work with me on what they were working on. The service depa More

by jhagan6324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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May 09, 2023 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

May 08, 2023

Service as expected in an acceptable amount of time! Getting my Audi serviced here is always smooth. Thanks again. More

by aohrnberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
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May 08, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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