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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
5,781 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,781 reviews

April 22, 2023

Carlo provided an excellent car buying experience, thanks Carlo! Appreciate all of the help on the purchase. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2023 -

Audi Hoffman Estates responded

Thank you so much for your great review. We're thrilled that you found your experience with Carlo to be a positive one. Congratulations on your new vehicle. We look forward to serving you in the future.

April 21, 2023

Everyone was so friendly and the service time was exactly as promised. Thank you very much! More

by JULIESCHULD
Recommend Dealer
Yes
Employees Worked With
Mikaela and Mark
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Apr 22, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 20, 2023

Isabela is great to work with was very helpful . . Ted is services was great also was good to see he came back!! More

by tchomenko_44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabela Tanase
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Apr 20, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your experience with Audi Hoffman Estates. Isabela and our team appreciate your business and hope to see you again soon!

April 20, 2023

Mike & Dan were great. I have purchased eight cars from this dealership over the years and have never been disappointed. I value their honesty & service support. More

by KEVIN@DUFFYCOMPANY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnell in Service / I especially appreciate all the support I have received from Ted.
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Apr 20, 2023 -

Audi Hoffman Estates responded

Kevin, It's great to hear that Mike and Dan were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates, again!

April 17, 2023

Carlo was straight forward, knowledgeable, patient and great to work with. I would recommend him to anyone in the market for a new or used Audi. The dealer also went way out of the way to deliver the ca More

by Charlie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with our team, Charlie. We're glad to hear we delivered such a great experience!

April 15, 2023

Carlo is a good salesman ,he explain everything clearly and detail. I recommend him, if you are looking for a car. More

by awwwoow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2023 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 15, 2023

Mike was honest friendly direct . He gave me excellent information on my Audi Q7 . He also showed me in detail how to operate my new car. I really appreciate the job hd did and would More

by big.markcollins55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

Apr 22, 2023 -

big.markcollins55 responded

Thank you Audi Hoffman Estates!

April 14, 2023

Very thorough, great eye contact and exceptional customer service Followed up with what he promised and made sure I was satisfied with the work done. More

by C.LAVALLE
Recommend Dealer
Yes
Employees Worked With
Tim
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Apr 16, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 14, 2023

Took 4 months to get my car back. Got a rental that didnt have any of the features I paid for in my car. Was told my payments would be taken care of and they were not. More

by Mascarecrow5
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
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Apr 19, 2023 -

Audi Hoffman Estates responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 12, 2023

The service advisor was very professional, courteous. Just came in for a quick oil change and it was exactly that. Definitely recommend this dealership! More

by JOES02SIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in service
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Apr 13, 2023 -

Audi Hoffman Estates responded

Joe, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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