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Audi Hoffman Estates
Hoffman Estates, IL
5,802 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,802 reviews
February 27, 2023
The owner Brian helped me with a very unpleasant situation with my car. I was without my car for 65 days due to parts issue. Brian helped rectify the situation and I am happy with the solution. situation with my car. I was without my car for 65 days due to parts issue. Brian helped rectify the situation and I am happy with the solution. More
by Mreberhardt
Verified CustomerEmployees Worked With
February 25, 2023
The dealership is very clean. Customer service is always fantastic, I even enjoy the huge dog that walks the place.Tim helped me he was awesome I’d give him a 10 star rating, he w Customer service is always fantastic, I even enjoy the huge dog that walks the place.Tim helped me he was awesome I’d give him a 10 star rating, he was very concerned about my vehicle and he gave me great insight on the next steps to get it healthy again.Overall a great place to get serviced.😀 More
by MMSTOKES104
Employees Worked With
Tim
February 22, 2023
The wait was much longer than I was told the appointment would take. 1-1.5 hours is what I had planned for. I was there for 2+ hours. The dogs that were wandering around made it more bearable. Offering loan would take. 1-1.5 hours is what I had planned for. I was there for 2+ hours. The dogs that were wandering around made it more bearable. Offering loaner cars would have been appreciated. More
by kgrumbos
Employees Worked With
Tim Machonga
February 18, 2023
Best dealership I have dealt so far. I have to drive 25 miles to service my car but it is worth it compared to my local Audi dealership I have to drive 25 miles to service my car but it is worth it compared to my local Audi dealership More
by VYTIS
