Audi Hoffman Estates

The team is very Responsive. Accommodating. Service early. Went above and beyond the appointment purpose. Accommodating. Service early. Went above and beyond the appointment purpose. More

Amanda did a great job. She was very pleasant and had great knowledge of their inventory. She was very pleasant and had great knowledge of their inventory. More

Great service. Efficient and effective. Done on time. Friendly staff and comfortable waiting area with coffee. Efficient and effective. Done on time. Friendly staff and comfortable waiting area with coffee. More

Needed servicing during holiday week in December 2022. They were able to squeeze me in so I could drive 1000 miles to get home. Great friendly service that Tim and Mark offered. Thanks They were able to squeeze me in so I could drive 1000 miles to get home. Great friendly service that Tim and Mark offered. Thanks More

Very accommodating and considerate. My appointment was not recorded correctly for the day I arrived, but they were flexible and got me a shuttle ride home. My appointment was not recorded correctly for the day I arrived, but they were flexible and got me a shuttle ride home. More

Good service, the car was returned on time. The person that took the service order explained the details and customer service very good. The person that took the service order explained the details and customer service very good. More

Carlo took excellent care of us. He talked with us to determine our needs and made recommendations without any sales pressure. From initial contact through the purchase and follow up He talked with us to determine our needs and made recommendations without any sales pressure. From initial contact through the purchase and follow up, Carlo was a pleasure to work with. Highly recommended! More

I would not recommend this dealership anymore. Years ago we had bought a CPO A4 from them when they were in their old location and were very pleased so now we were in the market for a SUV and paid Years ago we had bought a CPO A4 from them when they were in their old location and were very pleased so now we were in the market for a SUV and paid this dealership a visit. It was a waste of time. They told us they would not give us a test ride until we decided definitely on which SUV model we wanted to buy. The sales lady was rude and told us that inventory was low and walked away. We have since then visited other competitive makes who also had no cars to sell but the attention, answers and alternatives offered were what you'd expect from a luxury make. We still like Audi so we are going to try another Audi dealership even though it's a bit further drive for us. We are never returning to this dealer who is a shame for Audi, an otherwise excellent brand. More

Quick response over internet and phone, polite staff, helpfull and willing to work with me helpfull and willing to work with me More

Nicolette Grivas was amazing! She took so much time with us to make sure we chose the right SUV. She knew everything about the car inside and out. Highly recommend Nicolette and She took so much time with us to make sure we chose the right SUV. She knew everything about the car inside and out. Highly recommend Nicolette and Audi. More