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Audi Hoffman Estates
Hoffman Estates, IL
5,778 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,778 reviews
January 12, 2023
Mark Hauser was very professional, answered my questions and called when he said he would. I always appreciate good communication and both the technician and Mark were wonderful. and called when he said he would. I always appreciate good communication and both the technician and Mark were wonderful. More
by LDBeck513
Employees Worked With
Mark Hauser, Tyler Schutt
Verified CustomerJanuary 11, 2023
I am very grateful to you for the efficiency and speed with your fixed my car with your fixed my car More
by Verónica Castro
January 11, 2023
Spent 2. 5 hours waiting for two simple repairs. Then was told nothing was wrong with those items. I know a luxury car rear wiper blade should not flail off o 5 hours waiting for two simple repairs. Then was told nothing was wrong with those items. I know a luxury car rear wiper blade should not flail off of the car, so there was definitely something wrong. After 2 hrs waiting, I spoke with the service manager who then replaced it. Ultimately, I got a free oil change because the girl I spoke with forgot to take it off my service requests. And I found out that apparently Audi cars have non-working heated steering wheels. Never gets warm and they say there is nothing wrong with it and that they are just like that. So glad I paid for the luxury package that includes a non-working heated steering wheel. More
by annamarie.gilmore
Employees Worked With
Mikayla
January 09, 2023
The service here is impressive. They are always able to get me in right away and take care of any problem that I bring in the first time. I would definitely recommend Audi Hoffman E They are always able to get me in right away and take care of any problem that I bring in the first time. I would definitely recommend Audi Hoffman Estates. More
by Larry
Employees Worked With
Andy Emberton
