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Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,737 reviews
November 22, 2022
It was a good experience on this visit. I was able to get right in and the job was completed timely. I was able to get right in and the job was completed timely. More
by MSay
Verified Customer
November 21, 2022
Very Professional, they not a time wasters, strict to the business, and updates on time. Thank you Audi team! the business, and updates on time. Thank you Audi team! More
by Constantin M.
Employees Worked With
Other Employees :
Iman Panah, Nicolette Grivas
November 21, 2022
Sales guy was very nice. Promised new tires and new valve stem air sensors. Had to come back for it but they filled it with gas for the trouble. Great dealership. Promised new tires and new valve stem air sensors. Had to come back for it but they filled it with gas for the trouble. Great dealership. More
by bcw6715
Employees Worked With
Tim in service. 5 star too., Iman Panah
November 21, 2022
When I first started using Audi Hoffman 3 years ago, the service was outstanding. How ever, over the past year or so, the service is not as good, wait times are longer, no one ever answers the phone n the s service was outstanding. How ever, over the past year or so, the service is not as good, wait times are longer, no one ever answers the phone n the service dept and loaners are no longer available. There seems to have been some turnover since I started going here which is fine but the quality has remained and the prices have skyrocketed. More
by mshoe
Employees Worked With
Don’t remember name but it was service dept
November 20, 2022
Excellent service start to finish ! Always honest and on time with the service during my visit with my 4 Audis ! Always honest and on time with the service during my visit with my 4 Audis ! More
by audi
Employees Worked With
November 18, 2022
Friendly and responsible! The one thing I would recommend is to have more loaners as sometimes it’s hard to spend 2 hours waiting for service. The one thing I would recommend is to have more loaners as sometimes it’s hard to spend 2 hours waiting for service. More
by Ana.O
Employees Worked With
I don’t remember.
November 17, 2022
They keep send me texts to review their service, but have responded time and time and time again that I did not have service there. So frustrating!!! responded time and time and time again that I did not have service there. So frustrating!!! More
by PAULINE0
Employees Worked With
Don’t know
