Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,742 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,742 reviews
August 29, 2022
Professional and courteous customer service. The repair I needed was performed while I waited. Received clean car within the estimated time. The repair I needed was performed while I waited. Received clean car within the estimated time. More
by JLAZARCZYK
Employees Worked With
Mikaela Vall
Verified CustomerAugust 27, 2022
Awesome customer service! This location is the best out of all the local Audi dealers. Very professional and super fast service! I definitely will be returning for all my serv This location is the best out of all the local Audi dealers. Very professional and super fast service! I definitely will be returning for all my services here. More
by Kecki.nina
Employees Worked With
Unsure
August 27, 2022
Can’t ever get a hold of them on phone. The place is empty when I’m waiting around. Mechanics texted and in smoke breaks. Never do they finish on time. Need training on luxury! The place is empty when I’m waiting around. Mechanics texted and in smoke breaks. Never do they finish on time. Need training on luxury! More
by Jim
Employees Worked With
Service writer was a female . Had no clue how to help.
August 26, 2022
I was very happy with the work done on my car. I also appreciated Tim offering to drive me home and then had my car delivered to me the same day. I also appreciated Tim offering to drive me home and then had my car delivered to me the same day. More
by holly.rocco
Employees Worked With
Tim in service
August 26, 2022
From the moment I pulled in, until the time I pulled out I was made to feel important and special. Walked through the process of getting my aluminum wheels repaired step by step. The courtesy vehicle was ex I was made to feel important and special. Walked through the process of getting my aluminum wheels repaired step by step. The courtesy vehicle was excellent and was told to keep as long as necessary. More
by RGALOWICH0
August 25, 2022
I inquired about a car via autotrader. They were quick to reply. Amanda was my sales person and she was kind enough to oblige to my requests such as a video walk around, etc. paperwork was They were quick to reply. Amanda was my sales person and she was kind enough to oblige to my requests such as a video walk around, etc. paperwork was completed and about a week later I had the car in my driveway! More
by Bond55
Employees Worked With
August 25, 2022
Extremely painless experience! Was very happy with the Ssles person and a manager! Overall happy. Car runs great too Was very happy with the Ssles person and a manager! Overall happy. Car runs great too More
by SUDHA.SHETH
August 25, 2022
Iman was very helpful and courteous. I was an out of town purchase and while that came with some extra hoops, the whole process was made very smooth and painless. I was an out of town purchase and while that came with some extra hoops, the whole process was made very smooth and painless. More
by AMONTAGUE
