Audi Hoffman Estates

Audi Hoffman Estates did a great job getting me taken care of and on my way! Nicolette was very friendly and knew what she was talking about and doing. No high pressure or hype, which is great in this d care of and on my way! Nicolette was very friendly and knew what she was talking about and doing. No high pressure or hype, which is great in this day and age. I also worked with Tim in service and he stayed on top of everything and got me in and out quickly. I would highly recommend this dealership and management. Great job, and I love my Q8!!!! More

Have experienced poor customer service repeatedly whenever I have visited this location. For an issue in your vehicle they will make you wait for weeks. For tire pressure check they made me wait almo whenever I have visited this location. For an issue in your vehicle they will make you wait for weeks. For tire pressure check they made me wait almost 25 mins which was frustrating because I was getting late for a meeting. Can’t expect such a poor customer service from the own Audi itself. More

Carlo was a great salesman to work with. Was very friendly and helped explain everything. The entire process went very smoothly and I was in and out in no time. Would highly recommend Audi H Was very friendly and helped explain everything. The entire process went very smoothly and I was in and out in no time. Would highly recommend Audi Hoffman Estates as well as Carlo. More

Carlo was helpful, direct, and efficient in helping us purchase our first Audi. We are happy with both the car and the service received! purchase our first Audi. We are happy with both the car and the service received! More

They are like family. Bought all our cars there. Fair, professional, friendly. We only trust Audi Hoffman. First time working with Carlo and he was awesome. Made it a grea Bought all our cars there. Fair, professional, friendly. We only trust Audi Hoffman. First time working with Carlo and he was awesome. Made it a great experience. More

Good communication with customer. Received telephone calls, text, and video from mechanic. Car part had to be ordered caused delay getting car returned. Received telephone calls, text, and video from mechanic. Car part had to be ordered caused delay getting car returned. More

Audi Hoffman Estate always goes the extra mile in serving their customers. I’m always blown away by their customer-centric focus and wanting everyone to have a positive experience.keep up the great work!! their customers. I’m always blown away by their customer-centric focus and wanting everyone to have a positive experience.keep up the great work!! More

The dealership is helpful and professional. There’s a nice lobby area to work while you wait or have a cup of coffee and relax. They also provide a multi point inspection of your vehicle, which There’s a nice lobby area to work while you wait or have a cup of coffee and relax. They also provide a multi point inspection of your vehicle, which is nice because it’s a videoclip that is sent via text/email. More

Helped out quickly for urgent issue. So thanks for that. It was unclear when i called though that the service team all took lunch at same time Dogs in waiting room was uncomfortable es So thanks for that. It was unclear when i called though that the service team all took lunch at same time Dogs in waiting room was uncomfortable especially when they started to fight I went to showroom and sat inside a car for a few minutes in case i want to upgrade and no one approached me More