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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
April 09, 2022
The mechanic and service desk were very professional and provided excellent guidance, they addressed all questions and explained all work and services that needed to be done and ultimately was done. provided excellent guidance, they addressed all questions and explained all work and services that needed to be done and ultimately was done. More
by Lake Zurich Buyers
Employees Worked With
Mike Colles
April 08, 2022
Audi Hoffman Estates was easy to deal with. Scheduling the appointment was quick and executed perfectly. Carlo explained everything and was great to deal with. Scheduling the appointment was quick and executed perfectly. Carlo explained everything and was great to deal with. More
by serla5
April 08, 2022
Quick check in, loaner was clean and ready to go. Explained the work down clearly and completed on time. Everyone was helpful and courteous. Explained the work down clearly and completed on time. Everyone was helpful and courteous. More
by Steven Svec
Employees Worked With
Mike Colles
April 08, 2022
I did my recall work couple of days ago at this dealership. The friendly staff in the service department we as so courteous and helpful "from making the appointment to finishing the service". The dealership. The friendly staff in the service department we as so courteous and helpful "from making the appointment to finishing the service". The stuff made a reminder call couple of days before the appointment. The service area launch is clean and comfy with coffee and snacks. Has free WiFi connection so I was able to work while waiting for the vehicle. More
by DDOMINIC4
Verified CustomerEmployees Worked With
Service Manager
April 08, 2022
My first time at Audi Hoffman estates very impressed with everything the professionalism of the staff , politeness and eagerness to please the customer,Dave was very professional and straightforward regardin everything the professionalism of the staff , politeness and eagerness to please the customer,Dave was very professional and straightforward regarding all the repairs for my vehicle, they quoted me and the prices were reasonable and I will always return for them if I need to repair my car!!! More
by Dimitre
Employees Worked With
David and his supervisor
April 06, 2022
Tim in service is the reason I will continue to purchase my vehicles from Audi Hoffman Estates! Top notch professionalism, follow up and service. my vehicles from Audi Hoffman Estates! Top notch professionalism, follow up and service. More
by Kdaamartinez
Employees Worked With
Tim Machonga
April 05, 2022
I can stop in and get help immediately for any questions I have-that I’d a big support for me anc I am grateful for the knowledge and prompt response I have-that I’d a big support for me anc I am grateful for the knowledge and prompt response More
by lcsoukup
Employees Worked With
Rick Kelstrom, Mike Colles
April 05, 2022
Tim was extremely accommodating, they couldn’t get the work finished on my car and came and picked it up from my house the following day to finish what needed to be done and even left me a loaner. work finished on my car and came and picked it up from my house the following day to finish what needed to be done and even left me a loaner. More
by STERAN24
Employees Worked With
Tim
