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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
December 03, 2021
It was a quick and proper service response from the service team. A Good waiting room space as well service team. A Good waiting room space as well More
by hardeepkomal
Verified Customer
December 01, 2021
We are always very happy with the level of service provided by Audi Hoffman Estates. Great staff that are responsive, knowledgeable and very professional. provided by Audi Hoffman Estates. Great staff that are responsive, knowledgeable and very professional. More
by Sean T
Employees Worked With
Rick Kelstrom, Mike Colles
November 29, 2021
The work that was necessary was completed on time and in a friendly manner. This was for work prepaid through a service plan and involved scheduled maintenance. No issues. Very satisfied. a friendly manner. This was for work prepaid through a service plan and involved scheduled maintenance. No issues. Very satisfied. More
by MZNBLU79
Employees Worked With
Mike Colles
November 29, 2021
Stopped in for first service on my Audi A3 and went smooth. I had a misunderstanding about my coverage, but quickly remembered it I was incorrect. Service was quicker than estimated and as opposed to t smooth. I had a misunderstanding about my coverage, but quickly remembered it I was incorrect. Service was quicker than estimated and as opposed to the stereotypical “overpriced dealer charge” my oil change was the same price as my local European shop. Will be back again More
by JOSHUA34
Employees Worked With
Mike Colles
November 25, 2021
A wonderful experience from start to finish. I appreciate the professionalism practiced by the service rep. (Brian) who immediately met with me to discuss my service concerns and guide me through the service the professionalism practiced by the service rep. (Brian) who immediately met with me to discuss my service concerns and guide me through the service options and processes. Special thanks are owed him for keeping me apprised of the details and progress of the maintenance and warranty repairs especially one which took several days to resolve. Communication is the "gold standard" in service agencies, and I am completely happy with my experience at Audi Hoffman Estates. More
by w.wengel
Employees Worked With
Brian Haske
