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Audi Hoffman Estates
Hoffman Estates, IL
5,742 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,742 reviews
September 09, 2021
I worked with Mike, very helpful and excellent knowledge about the car. Explained and followed up thoroughly. Thanks to Mike for the excellent explanations and details about the car. Explained and followed up thoroughly. Thanks to Mike for the excellent explanations and details More
by KKMURALI
Verified CustomerEmployees Worked With
Mike Colles
September 09, 2021
Great service experience. Rick Kelstrom did his usual great job of providing a loaner car and keeping me updated on the progress of the work being done on my car. great job of providing a loaner car and keeping me updated on the progress of the work being done on my car. More
by KenM
Employees Worked With
Rick Kelstrom
September 09, 2021
I was very happy with my purchase from Audi Hoffman Estates. There was absolutely no pressure from the saleswoman. She accommodated all my inspection and testing requirements. Was knowledgeable, Estates. There was absolutely no pressure from the saleswoman. She accommodated all my inspection and testing requirements. Was knowledgeable, and quickly found the answers to questions she didn’t know. The whole process was upfront and fast. More
by Paffrunti
September 08, 2021
Professional, trustworthy, responsive, all the things you would want in a car dealership. Service oriented, professionally dressed, offered us water on a really hot day. would want in a car dealership. Service oriented, professionally dressed, offered us water on a really hot day. More
by OCALLAHAN0
September 08, 2021
Everyone is so friendly & professional!!! Quick & thorough appointments with a comfortable area to wait. I can’t underline how kind and caring everyone is that works there. thorough appointments with a comfortable area to wait. I can’t underline how kind and caring everyone is that works there. More
by Terri
Employees Worked With
Rick Kelstrom, Mike Colles
September 08, 2021
The service schedule is efficient; the staff is knowledgeable and friendly, and resolves the issue professionally. At the End, the report is very detailed. Thank you so much knowledgeable and friendly, and resolves the issue professionally. At the End, the report is very detailed. Thank you so much More
by ss_zhang
Employees Worked With
Rick Kelstrom
September 08, 2021
I’ve had my car serviced twice with this dealership and am very pleased. The staff is friendly and very attentive to your needs. Will definitely be back in the future. am very pleased. The staff is friendly and very attentive to your needs. Will definitely be back in the future. More
by TroylCarter
Employees Worked With
Samantha Van Ryswyk
September 07, 2021
This is the most honest and fair priced audi dealer in the Chicagoland area. The service department couldn't be more helpful. Recommend them to anyone. the Chicagoland area. The service department couldn't be more helpful. Recommend them to anyone. More
by bigdaddyradde
Employees Worked With
Rick Kelstrom, Mike Colles
September 03, 2021
Service and attention to detail is consistent with Audi Hoffman Estates. Have been getting our 2011 Q5 serviced there for years. Rick Kelstrom is an excellent Service Consultant. Hoffman Estates. Have been getting our 2011 Q5 serviced there for years. Rick Kelstrom is an excellent Service Consultant. More
by DBM1540
Employees Worked With
Rick Kelstrom
September 02, 2021
Overall experience good, Didn’t receive 5% coupon discount. Car wash portion of the service takes way too long. Samantha was great, and eventually got me my vehicle. discount. Car wash portion of the service takes way too long. Samantha was great, and eventually got me my vehicle. More
by S.STEINBERG
Employees Worked With
Samantha, Mike Colles
