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Audi Hoffman Estates
Hoffman Estates, IL
6,078 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,078 reviews
Verified Customer
February 23, 2022
Samantha and Mike took extra steps to make sure the service was done right and on time. It was a great experience! service was done right and on time. It was a great experience! More
by Robert
February 22, 2022
Carlo was very responsive and helpful in my search for a new Audi vehicle. He was honest and could tell he was looking out for my best interests. new Audi vehicle. He was honest and could tell he was looking out for my best interests. More
by Drew
February 22, 2022
I walked in being a little irked about not having a tire jack kit in my trunk especially the lock nut wrench which I needed but I love very happy. Dan and the young lady service advisor we're very helpful i jack kit in my trunk especially the lock nut wrench which I needed but I love very happy. Dan and the young lady service advisor we're very helpful in educational and they even wash my car at the end and took care of everything thanks again to them and your dealership I bought a car about a year ago from your dealership and I would consider buying a car again from your dealership thank you very much More
by Kingster
Employees Worked With
Dan and young lady
February 21, 2022
Didn't have a pleasant experience this time. I was promised of a loaner for this appointment. However upon arrival I was informed there isn't one available. It was totally fine if dealership had I was promised of a loaner for this appointment. However upon arrival I was informed there isn't one available. It was totally fine if dealership had called me and informed upfront as I had other errands to run and appointments to keep. I eventually got a loaner after 40 mins. However by the time I had to call up and cancel my other appointments. I wish the dealership had dealth with it professionally.Atleast to the extend of letting the customers know upfront More
by Ram
Employees Worked With
Mike Colles
February 21, 2022
Great, Was given a great loaner and service was satisfactory. They completed a recall service, and a courtesy inspection with an oil change. satisfactory. They completed a recall service, and a courtesy inspection with an oil change. More
by KENAJ98
Employees Worked With
Andy emberton, woman I worked with in service I don't recall the name
