Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,737 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,737 reviews
June 10, 2021
Hoffman sales consistently low ball trades..third time I attempted a deal all resulted in a walkaway. Last time went down the street to benz and got 5k more for trade. attempted a deal all resulted in a walkaway. Last time went down the street to benz and got 5k more for trade. More
by jzink100
Verified CustomerEmployees Worked With
Aaron Brunson, Nicolette Grivas
June 08, 2021
Audi Hoffman Estates always has attentive, detail oriented staff that assure that you are greeted, directed to the proper person, and your requests are promptly attended to. The mechanics and car por oriented staff that assure that you are greeted, directed to the proper person, and your requests are promptly attended to. The mechanics and car porters are well trained and professional. More
by Bill O
Employees Worked With
Rick Kelstrom, Mike Colles
June 07, 2021
They were awesome! We had an issue with our convertible top, and they got us in and out in a short period of time! We were very happy with the service and results! top, and they got us in and out in a short period of time! We were very happy with the service and results! More
by CAHSMANN
Employees Worked With
Rick Kelstrom
June 07, 2021
I was really pleased with the service I received and I I was really pleased with the service I received and I will continue to give this dealership my business. I’m looking to purchase or lease a new veh I was really pleased with the service I received and I will continue to give this dealership my business. I’m looking to purchase or lease a new vehicle and your first on my list to shop More
by tehavis22
Employees Worked With
Rick Kelstrom, Mike Colles
June 07, 2021
Issue with Bluetooth was noted on intial apt. request but wasn't addressed until 2nd visit. Technician didn't evaluate until 2nd visit so I ended up having to leave vehicle. wasn't addressed until 2nd visit. Technician didn't evaluate until 2nd visit so I ended up having to leave vehicle. More
by BDMCGOVERN
Employees Worked With
Rick Kelstrom
June 05, 2021
Went very smooth no back and forth crap like a lot of other places. They did what they said. Very happy with the purchase. Would but again from them other places. They did what they said. Very happy with the purchase. Would but again from them More
by terry.cappas
Employees Worked With
June 05, 2021
Outstanding sales and service with consummate professionals at every level. Just bought my 5 th Audi (an A8LL). And couldn’t be happier! Truly exceptional! professionals at every level. Just bought my 5 th Audi (an A8LL). And couldn’t be happier! Truly exceptional! More
by JoeB1
June 04, 2021
I brought my Q7 in for repair of the window shade clip. I was offered a loaner but waited in the waiting area. Very professional service and helpful staff I was offered a loaner but waited in the waiting area. Very professional service and helpful staff More
by TMCCOOL
Employees Worked With
Rick Kelstrom, Mike Colles
June 03, 2021
Excellent repair and customer service. The video of repair was a nice bonus. All work was done in a timely manner. There is a pleasant environment in the waiting room. repair was a nice bonus. All work was done in a timely manner. There is a pleasant environment in the waiting room. More
by coachO
Employees Worked With
Rick Kelstrom, Mike Colles
June 03, 2021
I purchased my car new from Audi Hoffman Estates and was recently there for the 40k scheduled service. The staff is very accommodating, polite and professional. The waiting area is clean, comfortable and th recently there for the 40k scheduled service. The staff is very accommodating, polite and professional. The waiting area is clean, comfortable and the snacks, coffee and water are well stocked.I highly recommend Audi Hoffman Estates for your car purchase and service. More
by Dave M
Employees Worked With
Rick Kelstrom, Nicolette Grivas
