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Audi Hoffman Estates
Hoffman Estates, IL
5,772 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,772 reviews
June 26, 2021
Great experience Mike m is a great sales person that is professional and helpful professional and helpful More
by TOMFRIEDEL
Verified CustomerEmployees Worked With
June 26, 2021
Our experience with purchasing a vehicle at Audi Hoffman Estates was a pleasurable one. There wasn’t any pressure to purchase and when we did decide to buy the process was seamless. Everyone we came in cont Estates was a pleasurable one. There wasn’t any pressure to purchase and when we did decide to buy the process was seamless. Everyone we came in contact with from the general manager, finance manager to our salesman Carlo, was very professional. We would highly recommend Audi Hoffman Estates to anyone considering purchasing an Audi. Tom & Nancy W More
by LoveA8
June 24, 2021
Was working with Audi America to try to get the volunteer support for an out of warranty issue to fix the car. That didn’t happen. So not sure when I’ll be able to get the car fixed now. support for an out of warranty issue to fix the car. That didn’t happen. So not sure when I’ll be able to get the car fixed now. More
by MPRICE9
Employees Worked With
Mike Colles
June 23, 2021
excellent service and atmosphere, very friendly and helpful/knowledgable staff (I highly recommend Sabina Numanovic), no pressure during buying process, great communication and follow-up helpful/knowledgable staff (I highly recommend Sabina Numanovic), no pressure during buying process, great communication and follow-up More
by Sebastian
June 22, 2021
I have had my servicing at Hoffman 3 times, it has been terrible the last 2 times. The staff has no idea what appointments are scheduled. So when you are not aware of anything, instead of making sure every terrible the last 2 times. The staff has no idea what appointments are scheduled. So when you are not aware of anything, instead of making sure everything goes smoothly after that, they are rude and blame the customer. I honestly expected Audi to be more organized than this. Given that this was the second time this happened, I even escalated the issue to Andy Emberton this time. He did nothing. More
by Ravi
Employees Worked With
Andy Emberton, Mike Colles
