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Audi Hoffman Estates
Hoffman Estates, IL
5,778 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,778 reviews
Verified Customer
April 01, 2021
In for an annual oil change. Reviewing with Brian I decided to go with the “minor Maintenance “ and use the coupon I received in the mail. On reviewing the Service Video I could barely hear the audio. decided to go with the “minor Maintenance “ and use the coupon I received in the mail. On reviewing the Service Video I could barely hear the audio. Maybe the Tech needed to get closer to the mic? More
by GHERGENROEDER
Employees Worked With
Brian Haske, Service Advisor
April 01, 2021
I was able to get an appointment when I wanted it, and when I arrived, my car was taken for service right away. It was ready before the time they said, washed, and I was given the key, and on my way. Th when I arrived, my car was taken for service right away. It was ready before the time they said, washed, and I was given the key, and on my way. They did a good job, and I will continue to have my car serviced when necessary. Very pleased with the service department. More
by RFMERLE2941
Employees Worked With
Rick Kelstrom, Mike Colles
April 01, 2021
Outstanding service, professional, respectful and knowledgeable. Purchases were fair and easy and everyone was kind and you can tell they all work so nicely together!! Where’s Valerie’s picture? She knowledgeable. Purchases were fair and easy and everyone was kind and you can tell they all work so nicely together!! Where’s Valerie’s picture? She gets 5 stars!!! More
by sherylnelson
April 01, 2021
Great service, was impressed by the video review at the end to reassure everything was completed. The waiting room was comfortable as well. Would highly recommend to others. end to reassure everything was completed. The waiting room was comfortable as well. Would highly recommend to others. More
by ROB.W.THOMPSON
Employees Worked With
Rick Kelstrom, Mike Colles
March 31, 2021
My experience was FANTASTIC. Rich P. was very sweet and did a great job in explaining what was done with my baby. Thank You Jo did a great job in explaining what was done with my baby. Thank You Jo More
by jozilla
Employees Worked With
Rich P. was fantastic. Please share this with him., Rick Kelstrom, Mike Colles
March 31, 2021
A+ The process of buying my new car was awesome. I had all the paper work done before I even got there. I was in and out in 20 minutes. Mike M. Is an asset to Hoffman Audi. all the paper work done before I even got there. I was in and out in 20 minutes. Mike M. Is an asset to Hoffman Audi. More
by MMPDJ
Employees Worked With
March 31, 2021
Rick is very professional and has excellent customer service skills. I am always pleased with the service that I received from Audi in Hoffman states. service skills. I am always pleased with the service that I received from Audi in Hoffman states. More
by VEROMORMINO
Employees Worked With
Rick Kelstrom
March 31, 2021
No 5 due to Jack. Had an appt with him. He made us wait 20 mins then passed us off to Mike. Mike was Awesome!! 20 mins then passed us off to Mike. Mike was Awesome!! More
by theresemarieosters
March 31, 2021
Everything was great Eddy did a great jobThe car has Everything was great Eddy did a great job The car has some issues and I will get back to you soon So far everything was great. Everything was great Eddy did a great job The car has some issues and I will get back to you soon So far everything was great. More
by MARIA.TULBA
