Audi Hoffman Estates

Coupons always expires before it is time for service, and sometimes the clerk offers a discount. Inconsistent I also walked around new vehicles because I am considering trade in, no one inside nor outside sometimes the clerk offers a discount. Inconsistent I also walked around new vehicles because I am considering trade in, no one inside nor outside approached me. More

I always receive excellent service when I bring my Q7 in. They explain what's needed and don't push extras that aren't needed. I really enjoy the staff as well. They explain what's needed and don't push extras that aren't needed. I really enjoy the staff as well. More

Best service ever! Thank you . Just guys forgot to add oil . Bet everything else was perfect. Car was returned clean , washed inside and outside. Great service!!! oil . Bet everything else was perfect. Car was returned clean , washed inside and outside. Great service!!! More

Excellent friendly, courteous, professional people from booking, checking in and picking up. Rick Kelstrom was great, communicating fully throughout the two days. The Q3 loaner was excellent even though I booking, checking in and picking up. Rick Kelstrom was great, communicating fully throughout the two days. The Q3 loaner was excellent even though I am not a SUV enthusiast! My car, A6, had developed an issue while visiting from out of town and to be able to get it fixed in a couple of days was incredibly helpful. My car was beautifully washed and vacuumed, and ready to go. The only way the experience could have been better was if they had let me drive home in the Ur Quattro parked in the service area! More

Audi Hoffman Estates does a great job of making my visit efficient. They are ready with a loaner when I need it, and keep me informed during the process. The staff is always friendly and accommodating. efficient. They are ready with a loaner when I need it, and keep me informed during the process. The staff is always friendly and accommodating. More

Service was great, done in a timely fashion, the waiting area was very clean and nice, they didn’t wash my car due to all the aftermarket parts which was nice area was very clean and nice, they didn’t wash my car due to all the aftermarket parts which was nice More

Friendly and accommodating staff; extremely pleasant and easy to work with. I was in and out of the dealership in under 2 hours. I was able to fill out all applicable credit app paperwork online prior to my easy to work with. I was in and out of the dealership in under 2 hours. I was able to fill out all applicable credit app paperwork online prior to my arrival More

I work with Brian Haske in service in the service department. cannot be any more professional. He was very descriptive about the issues and how to repair them! Gave me a loaner car while mine was bei department. cannot be any more professional. He was very descriptive about the issues and how to repair them! Gave me a loaner car while mine was being repaired and it expedited repairing my car. Very happy with the service More

Iman went above and beyond. He’s very easy to communicate with and super polite. He accommodated all of my requests and made me feel comfortable every step of the way. He was also very knowledgeable and info with and super polite. He accommodated all of my requests and made me feel comfortable every step of the way. He was also very knowledgeable and informative; it made certain decisions very simple for me. More

5 Stars , Andy set the table for a same day turnaround for a flat tire replacement. The perfect execution and hustle were greatly appreciated. Thanks a million to the HE Audi Team. Jerry Freund for a flat tire replacement. The perfect execution and hustle were greatly appreciated. Thanks a million to the HE Audi Team. Jerry Freund More