Audi Hoffman Estates

Isabella was great and very knowledgeable about the Audi price was reasonable and trade offer was on the high end of what other dealers had offered so no low ball trade offer I left satisfied. price was reasonable and trade offer was on the high end of what other dealers had offered so no low ball trade offer I left satisfied. More

I brought my 2019 Q5 in for my 20000 mile oil change under my Audi Care plan. The work was completed in the time stated by my service writer and the car was washed before leaving the dealership. under my Audi Care plan. The work was completed in the time stated by my service writer and the car was washed before leaving the dealership. More

Was able to get an appointment the following day after I called and also was provided a loaner car. Service staff and work dine in the car was great and I appreciated your help when it was needed. called and also was provided a loaner car. Service staff and work dine in the car was great and I appreciated your help when it was needed. More

Everytime i need to do anything they are helpful and respectful Rick as always the best. They always help me to understand and right on time respectful Rick as always the best. They always help me to understand and right on time More

Gre at exp erie nce. Frie nd ly c ourt eous ss t a f f R e c o m m e n d. e c o m m e n d. More

We have leased/purchased 8 Audis since 2005. Our 2021 Q5 Prestige was ordered specifically for us by Brand Specialist Robert LeGault who ensured an outstanding experience. He was attentive to every detail a Prestige was ordered specifically for us by Brand Specialist Robert LeGault who ensured an outstanding experience. He was attentive to every detail and answered every question. Robert, Sales Manager Daniel Yusko, and the entire Audi Hoffman Estates team worked together to produce an extremely satisfying lease transaction for us. More

Extra clean certified used vehicles. Iman was my salesperson. He was very easy going and knowledgeable about the product. No pressure to buy. I would ask for Iman if going to Audi of Hoffman Estat salesperson. He was very easy going and knowledgeable about the product. No pressure to buy. I would ask for Iman if going to Audi of Hoffman Estates he will treat you right. More

Brian in the service department is awesome. Polite, kind , thorough and willing to go the extra mile to make things easier for me. He helped me work with the end of lease inspector which was a very confusin , thorough and willing to go the extra mile to make things easier for me. He helped me work with the end of lease inspector which was a very confusing process. The lease end guy, Gary was rude and unhelpful and Brian went out of his way to help me. I was frustrated and rather than snap at me all rude and dismiss me like Gary did, Brian looked at me kindly, realized I was having a bad day (my dog died the day before) and was compassionate. He also was the one who told me I was scheduled for an improper time for service and got me a loaner car immediately. I appreciate his kindness, his knowledge and his willingness to go the extra mile for me. I was ready to wash my hands of Audi but now I may wind up getting the Q3 he assigned to me as a loaner. More

Organized, clean, very nice greeter/ service desk man. Timely service, vehicle returned to me clean and washed. I plan to return again when I need a service issue addressed. Timely service, vehicle returned to me clean and washed. I plan to return again when I need a service issue addressed. More

Very helpful service. Service was on time and I was kept updated on the progress of my service. Waiting area was clean and comfortable as well. updated on the progress of my service. Waiting area was clean and comfortable as well. More