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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,765 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,765 reviews

February 18, 2021

Great to deal with Gave fair price For my car and new Great to deal with Gave fair price For my car and new car Financing was little difficult Would buy again from dealer Looking for ward to ser More

by MORGAN4447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2021

Staff was friendly, but not very knowledgeable. I have a 2018 RS5 WITH warranty! Im not sure why you guys are telling me i need to pay a diagnostic fee to diagnose the electrical issue i’m having, what’s th More

by Patrick M
Recommend Dealer
No
Employees Worked With
Samantha Service
February 17, 2021

We always are well-taken care of at our Audi Dealership in Hoffman Estates. This was a routine service maintenance requiring spark plugs, brake fluid, and new wipers. More

by Cslot10
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
February 17, 2021

Always great service at this dealer. Been using them for over a decade with no issues . Id highly recommend them for service your audi cars More

by WADESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
February 17, 2021

Great service, great people. I appreciate their knowledge and professionalism. By far, best service department I have ever dealt with. I will continue to bring our cars here for service. More

by BRADLEYRASCH
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Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Aaron Brunson, Mike Colles
February 16, 2021

Nicolette was fantastic. I’m a repeat customer and had the experience I’ve come to expect. Ed was awesome too! I would recommend this dealership to everyone More

by SRADERSTORF
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Recommend Dealer
Yes
Employees Worked With
Ed in finance.. 5 star, Nicolette Grivas
February 16, 2021

Almost entire negation was over the phone, by the time I got to the dealership was in and out in under an hour. Of course, the vehicle is awesome!! More

by FRIGULETTOP
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valerie Vidal
February 15, 2021

Excellent service thank you very much!Audi could of sent out a letter or email about problem however to save time mine and service department More

by cheryl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Mike Colles
February 15, 2021

Rick Kelstrom as usual, was the first person to greet me when I drove in to the garage. Rick is always professional, kind , and very friendly. He checked in with me to give updates as I waited in the very More

by Jeanal1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
February 15, 2021

Please change your policy and align with the CDC on wearing masks. This is a public safety issue and I was dismayed and terribly disappointed to see these rules of engagement not adhered to. More

by ANDREWWRIGHT121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of name
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