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Audi Hoffman Estates
Hoffman Estates, IL
5,759 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,759 reviews
February 09, 2021
Eddie was super helpful. Made the process very easy and stress free. Messaged him minutes before coming to the dealership and the car was ready for me as soon as I got there. Purchased same day. stress free. Messaged him minutes before coming to the dealership and the car was ready for me as soon as I got there. Purchased same day. More
by DANNYKARAJIC
Verified CustomerEmployees Worked With
February 08, 2021
An update of the computer was done! Always a pleasure to deal with Iman. He always thoroughly explained & kept me updated as to the current issue. deal with Iman. He always thoroughly explained & kept me updated as to the current issue. More
by Delisue2
Employees Worked With
Iman Panah
February 08, 2021
Iman was great & very professional. Was very thorough explaining all the perks on my new Audi Q5. Truly went above & beyond to help me! Still waiting for the computer update though. explaining all the perks on my new Audi Q5. Truly went above & beyond to help me! Still waiting for the computer update though. More
by Delisue2
Employees Worked With
Iman Panah
February 08, 2021
Very unhappy. I thought they would check the fluid levels when I had my oil changed. On the way home, my windshield wiper fluid gave out and I was blinded by salt on the windshield. Luckily no one died. I ha when I had my oil changed. On the way home, my windshield wiper fluid gave out and I was blinded by salt on the windshield. Luckily no one died. I had to quickly find a gas station and filled the resoviour in the bitter cold. More
by tomoakpark1
Employees Worked With
Rick Kelstrom, Mike Colles
February 08, 2021
I didn't purchase my car here, so I didn't expect them to treat me like a VIP client, but they did. They had a loaner car waiting for me. Sent me a video to tell me the work required on my car and called me treat me like a VIP client, but they did. They had a loaner car waiting for me. Sent me a video to tell me the work required on my car and called me when it was ready. Refreshing to go to a dealer for service and not be there an unexpected amount of time. More
by JP5320
Employees Worked With
Brian in service department.
February 07, 2021
My service experience was excellent. It was done in a timely, professional manner. I felt that my needs were important and was communicated proficiently. A please to deal with you guys always. timely, professional manner. I felt that my needs were important and was communicated proficiently. A please to deal with you guys always. More
by loreisenberg
Employees Worked With
Rick Kelstrom, Mike Colles
February 05, 2021
I only have a 10 year old A4 , that I bought from you guys. But I feel I get the same treatment as if I was the guy bringing down his S7 for service. guys. But I feel I get the same treatment as if I was the guy bringing down his S7 for service. More
by flathau
Employees Worked With
Mike Colles
February 05, 2021
I was very pleased with the service I received from Audi Hoffmann Estates. Mike is very friendly and professional. He kept an open line of communication throughout the process and was very prompt in returni Hoffmann Estates. Mike is very friendly and professional. He kept an open line of communication throughout the process and was very prompt in returning my calls. More
by KELLYJBANKS
Employees Worked With
Rick Kelstrom, Mike Colles
February 04, 2021
I return to this dealership for all of my maintenance requirements for both of my Audis. Good service group, friendly and accommodating. Always a good experience requirements for both of my Audis. Good service group, friendly and accommodating. Always a good experience More
by wfs
Employees Worked With
Cannot recall the service technician
