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Audi Hoffman Estates
Hoffman Estates, IL
5,750 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,750 reviews
Verified Customer
December 10, 2020
This is our second purchase from this Hoffman Estates dealership and our second time working with Carlo Gilli. Carlo makes the car buying experience a pleasure. dealership and our second time working with Carlo Gilli. Carlo makes the car buying experience a pleasure. More
by Marty P.
Employees Worked With
December 09, 2020
Thank you guys!Had a pleasure buying car from you. Thank you guys! Had a pleasure buying car from you. Wonderful service even after purchase. No push, no hassle, just a wonderful relaxed experienc Thank you guys! Had a pleasure buying car from you. Wonderful service even after purchase. No push, no hassle, just a wonderful relaxed experience of purchase More
by VB
Employees Worked With
December 09, 2020
Excellent no hassle experience with a very courteous team, each and every one I came in contact with. This is my second purchase in a year with Audi Hoffman Estates and always great team, each and every one I came in contact with. This is my second purchase in a year with Audi Hoffman Estates and always great More
by m.f.daniels
December 09, 2020
outstanding customer service and insight to product customers needs. friendly and positive enjoyed the experience and would recommend others to come and visit with the tw customers needs. friendly and positive enjoyed the experience and would recommend others to come and visit with the tw More
by anna.beslin
December 09, 2020
Very friendly sales staff. Knowledgeable and patient. Openly walked me through the pros and cons of lease versus buy and show me multiples options on cars. It was a very pleasant experience. Openly walked me through the pros and cons of lease versus buy and show me multiples options on cars. It was a very pleasant experience. More
by STEVENIESMAN
Employees Worked With
December 09, 2020
Service was good Samantha VanRyswyk was very helpful. Service was good Samantha VanRyswyk was very helpful. She provided great service A a a a a a a a a a a a a Service was good Samantha VanRyswyk was very helpful. She provided great service A a a a a a a a a a a a a More
by v_praveen
Employees Worked With
Samantha VanRyswyk
December 09, 2020
GREAT SERVICE! They already know when you arrive what you want to get done. They provided expectations in wait times and ensures all your questions are answered. want to get done. They provided expectations in wait times and ensures all your questions are answered. More
by alainmdrn
Employees Worked With
Andy
December 09, 2020
I had an excellent experience yesterday with the service department. Rick Kelstrom is very professional and easy to work with. I have never had a bad experience working with Audi of Hoffman Eststes. department. Rick Kelstrom is very professional and easy to work with. I have never had a bad experience working with Audi of Hoffman Eststes. More
by ADELSTEINST
Employees Worked With
Rick Kelstrom
December 09, 2020
Audi Hoffman Estates goes above and beyond to take care of their customers! From start to finish, it’s a well run business with all the people being very helpful ! of their customers! From start to finish, it’s a well run business with all the people being very helpful ! More
by audi
Employees Worked With
Rick Kelstrom
