Audi Hoffman Estates

I have had Luxury cars for years, the last 10 years we have only driven Audi's. Iman Pannah is what Customer Service is all about, he goes above and beyond with his service, his kindness especially during have only driven Audi's. Iman Pannah is what Customer Service is all about, he goes above and beyond with his service, his kindness especially during Covid a d most of all his genuine love of the Audi Brand and Product. I never want to work with anyone else. Audi Hoffman Estates is so remarkable. Ease of Lease, service and flexibility. Loaner car was incredible as well! My thanks for being the best dealership we have ever come to know. Best, Eileen Dishong More

Everything went perfect! Car was ready as well as courtesy car and everything went as planned. Great service and friendly helpful people. All was good. courtesy car and everything went as planned. Great service and friendly helpful people. All was good. More

Excellent and very professional staff, easy to deal with, most importantly you can stop by and get all quotes without a hassle, returning customer , will buy again most importantly you can stop by and get all quotes without a hassle, returning customer , will buy again More

Fast, thorough, honest service at a good price. Great experience. I will use them again for my family’s cars. Thank. 2013 Allroad 2017 A3 experience. I will use them again for my family’s cars. Thank. 2013 Allroad 2017 A3 More

Due to Covid I wanted to do as little as possible in person. From the first moment I spoke with Carlo to driving in my new car, the process was effortless. He was helpful and informative about what I person. From the first moment I spoke with Carlo to driving in my new car, the process was effortless. He was helpful and informative about what I was looking for and what would work. I'm grateful to him and the team for this wonderful experience! More

Jacek is great and this is the third car that I have leased from Audi of Hoffman Estates. Brian their GM is great as well. leased from Audi of Hoffman Estates. Brian their GM is great as well. More

Bought a 3rd new car from Audi Hoffman Estates. Was very easy work with Valentina. She is great person, very professional salesperson. After we sign papers another Audi team person must explain how to use a easy work with Valentina. She is great person, very professional salesperson. After we sign papers another Audi team person must explain how to use and install myAudi app never done his job. Because he has another deal coming , what it was more important. I feel what dealer don't care about costumers after car is sold. We paid over $100K FOR THE CAR AND GET WORST SERVICE. For next car Audi of Hoffman Estate will be last dealer on my list. Don't recommend this dealer. More

I bought my first Audi (CPO 2018 S5) in May. After a quick 10K miles it was time for my first oil change so I made an appointment with the closest dealer (Audi of Hoffman Estates). The service rep on th quick 10K miles it was time for my first oil change so I made an appointment with the closest dealer (Audi of Hoffman Estates). The service rep on the phone was kind, helpful, and knowledgeable. I scheduled an appointment and showed up a little early and they whisked my car away to the service department. Shortly after sitting down with a cup of coffee in the comfortable waiting room, a gentleman came up and told me that the person I bought the car from had purchased Audi Care and that it transferred with the vehicle ownership and they were going to change the oil and complete the upcoming scheduled maintenance - at no cost to me! The service was completed and the car brought back washed and vacuumed. The gentleman from the service department assured me that my car was in excellent condition and said he’d see me in 10K miles and thanked me for my business. He’s right, I’ll be back. More

I’m always more than satisfied and great cul!! Rick Kelstrom always makes sure my experience is wonderful. Items fixed and taken care of. Never a problem since I bought my car from you. Thank you Rick Kelstrom always makes sure my experience is wonderful. Items fixed and taken care of. Never a problem since I bought my car from you. Thank you Rick and everyone that helped. Rick helped me get my car back and return yours. I’ve been unable to walk or drive since I brought my A5 in. He made it possible and was patient with me. Means so much. 😋😋 More

They are excellent and professional. I haven’t had a bad experience at Hoffman Audi. This visit was for 115K scheduled maintenance, I added a detail to that request. My 2012 looks and acts brand new! experience at Hoffman Audi. This visit was for 115K scheduled maintenance, I added a detail to that request. My 2012 looks and acts brand new! More