Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Hoffman Estates
Hoffman Estates, IL
5,778 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,778 reviews
November 13, 2020
Carlo is your car guy!!! Very nice gentleman, know his cars and will give you a good deal. Dealership located in Hoffman Estates, nice service. cars and will give you a good deal. Dealership located in Hoffman Estates, nice service. More
by pawelokaz
Employees Worked With
Verified CustomerNovember 12, 2020
Very friendly staff and quick service! They even washed my car without asking. Also all my questions about future service were quickly answered. Happy to refer to my friends! my car without asking. Also all my questions about future service were quickly answered. Happy to refer to my friends! More
by SUNILKSAXENA
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
November 12, 2020
First time Audi buyer and I was treated like a King Awesome experience, everyone was so professional and polite. They even e mail you every step of the way King Awesome experience, everyone was so professional and polite. They even e mail you every step of the way More
by phillips12177
Employees Worked With
Ted McConnell
November 12, 2020
Rick is amazing. He greeted us with a smile. And made sure everything was covered before I left the vehicle. I really feel like family when I come to the dealership. I wouldn’t go anywhere else sure everything was covered before I left the vehicle. I really feel like family when I come to the dealership. I wouldn’t go anywhere else More
by ISLANDGIRL093
Employees Worked With
Rick Kelstrom
November 12, 2020
Knowledgeable, pleasant demeanor, timely follow up, friendly, negotiator, easy to work with. This is the second car deal I made with Carlo, and will definitely be back to deal with him. friendly, negotiator, easy to work with. This is the second car deal I made with Carlo, and will definitely be back to deal with him. More
by Ruthliberio
November 11, 2020
The team at Audi Hoffman Estates is terrific. Friendly and efficient, they always provide top notch mechanical and customer service. You always know what to expect as they explain the service and pricing and efficient, they always provide top notch mechanical and customer service. You always know what to expect as they explain the service and pricing up front. The service tech provides a complete video overview and any optional extras are discussed before work proceeds. I wouldn’t trust my A4 to anyone else. More
by jmartypsu
Employees Worked With
Ted McConnell
November 10, 2020
I came in for routine service. They were on time, friendly, explained things and wore their masks (unless sitting at desk alone). As for anyone else working they were walking around and not wearing friendly, explained things and wore their masks (unless sitting at desk alone). As for anyone else working they were walking around and not wearing a mask. More
by JNB
Employees Worked With
Rick Kelstrom
November 09, 2020
Easy to schedule, supplied a loaner given the time needed to complete the services and great work. In times like this, being able to walk in in out in 5 minutes adds value. to complete the services and great work. In times like this, being able to walk in in out in 5 minutes adds value. More
by klein.john
Employees Worked With
Ted McConnell
November 07, 2020
Service team was Efficient, informative, friendly, quick, set expectations Did not receive the call back from sales in how to register the 2019 A8L I just bought. set expectations Did not receive the call back from sales in how to register the 2019 A8L I just bought. More
by Audia8
Employees Worked With
Ted McConnell
