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Audi Hoffman Estates

Hoffman Estates, IL

4.6
5,778 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 5,778 reviews

October 06, 2020

My service rep, Mike Colles, was great to work with. He was professional, courteous, punctual and nice. Great experience. I would recommend working with Mike. More

by KBERRYHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
October 06, 2020

Hi prices for service...the guy that handled my service was really good...could do a better job of virus safety...not really sure if I’ll be back. More

by jerkoffjoey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted McConnell
October 06, 2020

Carlo did a good job. He must have ESPN because he cold called me just as I was looking to get a new A4 to replace my seven year old A4. More

by Joe Fargo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnell
October 04, 2020

Nicolette was so easy to work with and she kept the process simple and unintimidating. She communicated with me throughout my buying experience, answering all of my questions, and had me in my new car More

by Sandra P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolette Grivas
October 04, 2020

Carlo and the entire buying experience was honestly the best I've ever experienced. I set up the info and appointment ahead of time and everything was ready before I arrived. We talked about cars for a b More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2020

Carlo is amazing man ,happy ,smiling,energetic and any problem is no problem for him. He knows where to call who to ask for help to expedite transaction .Absolutly we have fun with him spending money . He More

by julia.delrosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

Ted is a commensurate professional. As is Rick and Mike. Each of these guys knows my 2008 A8 and the professional care they provide is just the same as if it were a new model. More

by Silver A8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
October 03, 2020

Every thing worked well. People very helpful. Only thing i'd change is that i got a "missed appointment" email even though we made the appointment. That could be because my wife and i switched cars. More

by TOMPIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Mike Colles
October 02, 2020

Mike was outstanding in this process! He answers our questions patiently and was very friendly. We loved the set price approach. No more negotiating...love that! Great dealership! Looking forward t More

by robert.garbacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2020

The Audi service department always greets you in a friendly manner and I appreciate how they get you in and out quickly. Plus the car wash is a bonus!! More

by moniquegosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli, Mike Colles
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