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Audi Hoffman Estates
Hoffman Estates, IL
5,738 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,738 reviews
Verified Customer
July 23, 2020
Rick was very efficient and polite. He went over what I would need over the course of my next several visits and informed me about my tire wear. It was very timely and had my car completed in about an hou would need over the course of my next several visits and informed me about my tire wear. It was very timely and had my car completed in about an hour. More
by Beatleman
Employees Worked With
Rick Kelstrom
July 23, 2020
Good first experience with the service team. Maintenance was done quicker than estimated. The wireless was easily accessible and reliable to work from lounge area. was done quicker than estimated. The wireless was easily accessible and reliable to work from lounge area. More
by jltenutavw1
Employees Worked With
Mike Colles
July 23, 2020
I bring my Audi for my inspections & oil change. The staff is great and helpful. Recently I had a broken caliper that needed to be fix. Audi HS handles everything professionally and kept me up to date. staff is great and helpful. Recently I had a broken caliper that needed to be fix. Audi HS handles everything professionally and kept me up to date. I appreciate their dedication to their customers. More
by wolverinesgoblueuofm
Employees Worked With
Ted McConnell
July 22, 2020
Speedy service as always and I truly appreciate the video updates! Audi dealership will get my business for the foreseeable future! While you're there make sure to check out the showroom inventory. Always a updates! Audi dealership will get my business for the foreseeable future! While you're there make sure to check out the showroom inventory. Always a pleasure. 5 ☆☆☆☆☆ More
by Agntbusch0313
Employees Worked With
Ted McConnell
July 21, 2020
Excellent sales and repair services experience . Happy I purchased my Audi A3 at Hoffman estates dealer . I will be revisiting this dealership for all my Audi A3 service. Thanks purchased my Audi A3 at Hoffman estates dealer . I will be revisiting this dealership for all my Audi A3 service. Thanks More
by Jim.lialios1
July 21, 2020
Oil Leak Great experience with a last minute repair need. mmmmmmm mmmmmm mmmmm mmmmmmmmm mmmmmmm mmmmmmm mmmmmmmmm mmm mmmmmm mmmmmmm m mm mmmmmmmmm mmmm m Great experience with a last minute repair need. mmmmmmm mmmmmm mmmmm mmmmmmmmm mmmmmmm mmmmmmm mmmmmmmmm mmm mmmmmm mmmmmmm m mm mmmmmmmmm mmmm m mmm mmmmmmmmmm m More
by jkoide
Employees Worked With
Ted McConnell
July 21, 2020
Always a great experience dealing with the folks at Audi Hoffman Estates. Friendly and knowledgeable staff. Service performed as promised and on time. Clean and well maintained facilities. Hoffman Estates. Friendly and knowledgeable staff. Service performed as promised and on time. Clean and well maintained facilities. More
by aeronaut777
Employees Worked With
Ted McConnell
July 21, 2020
They were very professional and organized. Loaner provided was clean and comfortable. Everyone seemed careful as far as COVID safety. I would definitely recommend this dealership provided was clean and comfortable. Everyone seemed careful as far as COVID safety. I would definitely recommend this dealership More
by S.GREENBERG
Employees Worked With
Mike Colles
July 21, 2020
Hoffman Estates Audi is awesome to work with. I always refer my friends and family members who are considering an Audi to them. I especially like the video overview that service technicians can do to expl refer my friends and family members who are considering an Audi to them. I especially like the video overview that service technicians can do to explain what was done or needs to be done on the car. More
by gdranka
Employees Worked With
Garet Christ- 5 stars, Rick Kelstrom
