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Audi Hoffman Estates
Hoffman Estates, IL
5,740 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,740 reviews
July 08, 2020
Great service on a hard to find short in a wire to the MMI. I would recommend Audi Hoffman Estates service to anyone with an Audi MMI. I would recommend Audi Hoffman Estates service to anyone with an Audi More
by Audi owner
Verified Customer
July 08, 2020
Annual Maintenance Checkup This dealership is excellent. They treat customers with respect, professionalism and expert care. I appreciate the video they send explaining how th This dealership is excellent. They treat customers with respect, professionalism and expert care. I appreciate the video they send explaining how they worked on my car. One of the reasons I bought an Audi is because of the fantastic people that work there. More
by Tina
Employees Worked With
Ted McConnell, Rick Kelstrom
July 08, 2020
Rick is the best! Thanks to Audi and the excellent service provided by Rick.. I highly recommend Rick from the Audi service department in Hoffman States. service provided by Rick.. I highly recommend Rick from the Audi service department in Hoffman States. More
by VEROMORMINO
Employees Worked With
Rick Kelstrom
July 07, 2020
As Always, Perfect Service and Attention Ted was, as usual, fast, friendly and efficient. He even jumped behind the cashiers desk to check me out when there was no else there. Ted was, as usual, fast, friendly and efficient. He even jumped behind the cashiers desk to check me out when there was no else there. More
by jto
Employees Worked With
Ted McConnell
July 07, 2020
Excellent service once again! I will definitely be back in the future. Loaner was ready to go.... drop off and pick up took minutes. Thank You for your great service! in the future. Loaner was ready to go.... drop off and pick up took minutes. Thank You for your great service! More
by PGARVEY2
Employees Worked With
Ted McConnell
July 03, 2020
Great customer service, will definitely be purchasing our next Audi from Audi Hoffman Estates. Definitely treated well and always very nice courtesy cars while mine was getting maintained. next Audi from Audi Hoffman Estates. Definitely treated well and always very nice courtesy cars while mine was getting maintained. More
by HAMILTON97278
Employees Worked With
Rick Kelstrom, Sabina Numanovic
July 02, 2020
Iman was amazing! He made me feel very comfortable with his professionalism and friendliness. Very knowledgeable that it didint make me think twice and just say yes to my new purchase. I will definitely be his professionalism and friendliness. Very knowledgeable that it didint make me think twice and just say yes to my new purchase. I will definitely be referring family and friends to Iman directly. I left dealership very happy and confident I made the right choice purchasing my new vehicle. All thanks to Iman's kind and friendly approach, he made it all happen. Thank you Iman!! More
by Daisy Gomez
Employees Worked With
Iman Panah
July 01, 2020
Straight as an arrow Rick got me in and the service completed (4-wheel alignment) for my A5 in a very timely fashion in just at an hour. That's getting it done! My car n Rick got me in and the service completed (4-wheel alignment) for my A5 in a very timely fashion in just at an hour. That's getting it done! My car now tracks straight as an arrow! It will definitely benefit the new tires! Thanks! More
by Silver A8
Employees Worked With
Rick Kelstrom
June 30, 2020
Everyone I dealt with at this Dealership is pleasant & helpful. I had a problem with my 2016 Q5 tailgate closing (by itself) & they had to go to another Dealer to get the parts. I really appreciated the helpful. I had a problem with my 2016 Q5 tailgate closing (by itself) & they had to go to another Dealer to get the parts. I really appreciated their efforts to get it fixed THAT day. More
by mickypigatto
Employees Worked With
Rick Kelstrom
