Audi Hoffman Estates

10,000 Mile Service It was a Great experience. Service was fast, friendly, and a comfortable place to work while I waited. I only service my care at Audi Hoffman. It was a Great experience. Service was fast, friendly, and a comfortable place to work while I waited. I only service my care at Audi Hoffman. More

Gave me wrong date and way too backed up When I called last Saturday they said they had no openings til “next Tuesday “. I took that to mean next Tuesday. When I showed up I was told I was a When I called last Saturday they said they had no openings til “next Tuesday “. I took that to mean next Tuesday. When I showed up I was told I was a week early. I would never wait 10 days for service. I needed a headlight and other service. Fortunately they were able to get the headlight in although if they had told me 10 days for an appointment I would have gone elsewhere. More

Good service The service is excellent and I was pleased with everything. I would’ve liked to of gotten the car wash that was promised but not getting it was not a The service is excellent and I was pleased with everything. I would’ve liked to of gotten the car wash that was promised but not getting it was not a big deal. Overall I am very happy with everything at Hoffman Estates Audi More

Timely and friendly Rick was the service advisor and welcoming with a warm smile and shake hand .. He did all the work on time and return the car like a brand new ( washe Rick was the service advisor and welcoming with a warm smile and shake hand .. He did all the work on time and return the car like a brand new ( washed, vaccum ) More

The Customer service is always excellent at this dealership. They respect the customer’s time as well as being pro-active on needs. Thank you! dealership. They respect the customer’s time as well as being pro-active on needs. Thank you! More

Excellent salesman Inquisitive, but not in a pressurized way, clearly seeking to understand, patient with questions, respectful of fact had called to inquire further and Inquisitive, but not in a pressurized way, clearly seeking to understand, patient with questions, respectful of fact had called to inquire further and planned to come in, through and helpful with departure setup. Came in looking at both new while considering used (needed to understand if updates worth buying new vs one off lease) More

Great Dealership for the purchase of my 2018 SQ5 The dealership is great. Great salesman, very knowledgeable. Great prices on high quality well made luxury vehicles. Service department was very quick The dealership is great. Great salesman, very knowledgeable. Great prices on high quality well made luxury vehicles. Service department was very quick with my repair. More

Oil change Mike explained options for future work and stressed the importance of quality maintenance to my vehicle. The service center video is a useful tool for Mike explained options for future work and stressed the importance of quality maintenance to my vehicle. The service center video is a useful tool for informing the customer. More

Excellent Great Experience. Eddie was wonderful to work with. Will definitely recommend to any family or friends purchasing an Audi. Thank you for all of you Great Experience. Eddie was wonderful to work with. Will definitely recommend to any family or friends purchasing an Audi. Thank you for all of your help. More

Excellent Service appointment!! Such a smooth,, streamlined process Genuine Service rep Knowledgable Courteous Trustworthy Kept me in the loop throughout appt. Professional Pe Such a smooth,, streamlined process Genuine Service rep Knowledgable Courteous Trustworthy Kept me in the loop throughout appt. Professional Perfect!! Very satisfied with whole experience More