Audi Hoffman Estates

Came in for a test drive, left with a beautiful 2015 A5. Couldn't have asked for a better car buying experience. Thanks again Carlo! Couldn't have asked for a better car buying experience. Thanks again Carlo! More

Quick, clear, respectful and flexible. We had nice experience at Audi Hoffman Estates. Aaron was pleasant, not pushy and quick communicating with us. The dealership sales area is clean and We had nice experience at Audi Hoffman Estates. Aaron was pleasant, not pushy and quick communicating with us. The dealership sales area is clean and friendly. We arrived at about 1pm and by 5pm we had delivery of the car. Overall, above average compared to other dealerships we experienced in the past! More

Great service experience I had a great experience with the service department at this dealership. I really like the Tech's video walkaround of the car. The tech was articulate I had a great experience with the service department at this dealership. I really like the Tech's video walkaround of the car. The tech was articulate and clearly explained everything he found. Mike T, my service advisor was very friendly even though I could tell he was pretty busy. I expected to drop off my car but they were able to complete the service very quickly which saved me some time. My only issue is that the system didn't seem to have a record of the appointment I made online and I had to re-give all of my information. Was minor inconvenience. More

Great Service! Rick in the Service Department was great to deal with! I arrived earlier than my scheduled appointment and Rick was able to squeeze me in. Thank you! Rick in the Service Department was great to deal with! I arrived earlier than my scheduled appointment and Rick was able to squeeze me in. Thank you! More

Used Audi A5 Used car purchase process was quick and Iman was great. He answered all our questions and was super friendly. We appreciate his post-purchasing suppor Used car purchase process was quick and Iman was great. He answered all our questions and was super friendly. We appreciate his post-purchasing support through a few minor issues and would definitely buy again. More

Service department Always a great experience!! Mike, Mike, Ted, and Rick are the best! Easy to schedule and job done right. Highly recommend. Thanks for the many years o Always a great experience!! Mike, Mike, Ted, and Rick are the best! Easy to schedule and job done right. Highly recommend. Thanks for the many years of good service. More

Audi S5 Service A big thanks to Ted and his service team for his great care in getting my Audi serviced and winter tires put on. So timely with the recent snow. A big thanks to Ted and his service team for his great care in getting my Audi serviced and winter tires put on. So timely with the recent snow. More

Excellent Service! Audi Hoffman Estates never disappoints me. I bought my car there about a year and a half ago and it was a great experience. Since then, I’ve brought m Audi Hoffman Estates never disappoints me. I bought my car there about a year and a half ago and it was a great experience. Since then, I’ve brought my car in for service a few times and every time has been quick and stress free. Ricky helped me check my car in and get a loaner. During the service process, he checked in with me to give me an update and let me know when my car was ready. He is very knowledgeable and was super helpful throughout the whole service process. I appreciate everything he has done to assure me that my car is in good hands. More

Good service, quick turnaround My 1-year-old Audi was due for its annual check-up. I was able to schedule an appointment online for the next day at a convenient time. Waited about My 1-year-old Audi was due for its annual check-up. I was able to schedule an appointment online for the next day at a convenient time. Waited about an hour for the service to be completed, received a video suggesting one minor replacement which I agreed to have done, work was finished and I was out the door less than 90 minutes after I arrived. Everyone was courteous and efficient. More

Set some time aside I got there around 1 p.m. and didn't leave until after 3 p.m. meeting it was over at 2 hour wait to get my car serviced oh, just a basic oil change bu I got there around 1 p.m. and didn't leave until after 3 p.m. meeting it was over at 2 hour wait to get my car serviced oh, just a basic oil change but the staff was professional and service was good More