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Audi Hoffman Estates
Hoffman Estates, IL
5,772 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,772 reviews
September 19, 2019
Amazing Dealership I was sold over by the dealership the first day I went. They helped me choose the car based on my budget. Very professional. Special thanks to Carlo I was sold over by the dealership the first day I went. They helped me choose the car based on my budget. Very professional. Special thanks to Carlo Gilli Jr. More
by Ikxxxxh Puri
Employees Worked With
September 18, 2019
Always awesome 20 years of perfect . Mike T rocks and I have always left more than satisfied. Honesty and integrity. Fair price and always accurate. Thank you. 20 years of perfect . Mike T rocks and I have always left more than satisfied. Honesty and integrity. Fair price and always accurate. Thank you. More
by mark
Verified CustomerEmployees Worked With
Ted McConnell, Mike Torelli
September 18, 2019
Our vehicle purchase was a pleasant experience. Iman was a pleasure to work with in purchasing a vehicle. He was very informative and made sure to take the time to answer all of our questions. Iman was a pleasure to work with in purchasing a vehicle. He was very informative and made sure to take the time to answer all of our questions. More
by NA
Employees Worked With
Eddie Cuevas, Iman Panah
September 18, 2019
good Overall Was prepared to be wowed at how they cleaned the car but it was not great But overall service and kindness and good communication was spot on. Was prepared to be wowed at how they cleaned the car but it was not great But overall service and kindness and good communication was spot on. More
by Tracy
Employees Worked With
Not sure who checked me in but he was very professional and courteous and super easy to deal with
September 18, 2019
Great experience The entire process, from scheduling to picking up the car was seamless. The car was ready even earlier than the promised time. Great service departmen The entire process, from scheduling to picking up the car was seamless. The car was ready even earlier than the promised time. Great service department! More
by ADELSTEINST
Employees Worked With
Rick Kelstrom
September 18, 2019
Service review Rick is a personable guy that made this process seamless. He gave consistent updates and was always available to answer questions. Will recommend and Rick is a personable guy that made this process seamless. He gave consistent updates and was always available to answer questions. Will recommend and come back 10/10. More
by DAVEHASS21
Employees Worked With
Rick Kelstrom
September 18, 2019
Smooth as silk Great intake on my issue, everything was ready and loaner was stellar.The entire process was seamless and the lounge is very nice as well. Great intake on my issue, everything was ready and loaner was stellar.The entire process was seamless and the lounge is very nice as well. More
by Baslanides
Employees Worked With
Ted McConnell, Mike Torelli
September 18, 2019
Exceptional service Great overall experience. Everyone was friendly, I was treated well and I am very satisfied with the work done on my car. Definitely Im coming back wi Great overall experience. Everyone was friendly, I was treated well and I am very satisfied with the work done on my car. Definitely Im coming back with next service More
by ABSZCZEPANIK
Employees Worked With
Mike Torelli
September 17, 2019
Mike in Service is the Best Great service with Mike. Really helped us out and I’m grateful. Turn around was quick. I’ve been a loyal Audi customer for over a decade and Mike add Great service with Mike. Really helped us out and I’m grateful. Turn around was quick. I’ve been a loyal Audi customer for over a decade and Mike addressing our challenge and doing the right thing really made me feel like a valued customer. More
by el1013
Employees Worked With
Mike Colles
September 17, 2019
Great service, no waiting Mike did an excellent job. I am the 1st time customer and he helped me with my needs. Thanks. Will use this dealership going forward. Mike did an excellent job. I am the 1st time customer and he helped me with my needs. Thanks. Will use this dealership going forward. More
by Roman T
Employees Worked With
Mike Colles
